Q: I filed a complaint with the Insurance Authority. The case was escalated to the dispute resolution committee, which denied my compensation request… A: The law states that if the insurance authority rejects a case or does not give satisfactory judgment, it can be appealed before the courts of UAE…

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Insurance claim rejected for flooded car - How to appeal?

Dear Sir/Madam,

I filed a complaint with the Insurance Authority against an insurance company because my car got flooded.

The case was escalated to the dispute resolution committee, which denied my compensation request because the car was first declared a total loss, but later it was found to be repairable.

I want advice and to know how I can appeal this decision.

Roza Yaghoub Pour

Al Kaitoob Advocates & Legal Consultants

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6 Apr 2023, 10:44

Dear,

You can raise your appeal in the same committee you filed your case with.

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Mohamed Fawzy

Hamdan Al Kaabi Advocates & Legal Consultancy

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6 Apr 2023, 11:00

Dear questioner,

The law states that if the insurance authority rejects a case or does not give satisfactory judgment, it can be appealed before the courts of UAE.

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Mostafa Mahmoud Salama Ahmed

Al Aman Legal Consultancy

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9 Apr 2023, 08:35

Dear Questioner,

With reference to your inquiry described above, please note that you can appeal the decision but on the specified dates in accordance with the regulations and legal procedures in force within the country.

And for more inquiries, we don't mind communicating via phone or official email.

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