Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

Hello, A customer based in Dubai booked a public experience online on the website of a reputable business based in Dubai. The customer came to the business location, the team was ready to provide the experience as per her booking. The customer started to shout loudly, claiming that she was expecting a private experience. She refused to do the experience and left. Then she started calling the Management claiming a refund. The Management explained that as per the T&Cs, experiences booked online are public. The Management offered as a goodwill gesture to refund the customer after deducting the cost of preparations that were paid by the business to set up the experience. The customer refused. The customer used her Instagram account and as an influencer + Google review to launch a campaign against the business reputation, inciting her audience/people not to use the business services. She used signs of alert/warnings. Is there a law that punishes such public incitement in the UAE?

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

Hi there, I have a labor case that has been ruled in my favor. I filed an execution case & the employer paid the outstanding balance to the court. I requested disbursement and this has been accepted. I have given the court my IBAN & account info. How long does disbursement take? Thanks

Dear Team, I have an issue with my credit card, which was issued in 2013 and I used the same till 2018, all the payments had done on time. Unfortunately, last time in 2018, I was troubled by a financial crisis. Due to the same, I had some amount pending on my credit card, and in 2018, I went to my home country as I lost my job. This year, two months back, I came back to UAE. Now the bank team is asking for a huge amount for the settlement. Could you please advise me on how to close this case with the fine by the court?

I am a doctor by profession, and my contract with my company was valid till June 2023. Last year in September 2022, I canceled my company visa to apply for Golden Visa. After stamping my Golden Visa, my company didn't provide me with a new contract. My question is can I continue working without a new contract? Do I have any rights or claim of my unpaid salaries from the court in such a scenario?

Hi, I bought a flat in April in Dubai with my husband. The flat has a tenant with a rental contract from the previous owner. The tenancy contract expires in June. The tenant has previously committed to leave and now wants to stay. 1. Can we force the tenant to leave as per previous confirmations? 2. If we can't make the tenant leave, can we modify the contract (rent, number of cheques, etc) because we did not sign the original contract?

Dear Lawyers, My friend has been charged with a case of possession of a narcotic substance schedule 3 for personal use, on 1st March 2023. The quantity was very small, maybe 5 gm. The case is now in public prosecution under investigation, and he is currently on a travel ban as well. My question is as per the new law on drugs and as a first-time offense, what would be the verdict? Can he get a new visa and change jobs during this phase? How much time does it take to finish the case?

I have received a judgment in my favor from RDC that awarded me legal fees. However, RDC says that legal fees do not mean lawyer fees; they are RDC fees only. Is this correct?

Good afternoon, Thank you for your time. The public prosecution appealed my judgment (a fine that I satisfactorily cleared) and requested increasing the fine. Can you please explain what happens during a criminal case appeal hearing for me as a defendant? Will I be asked questions? Is the hearing just for the Public Prosecution to present their appeal to the judge, and I do not need to give a response? Thank you again for your time.

Dear lawyers, The new employee will start on June 1, 2025. However, he would like to open a new bank account in the UAE thus asking to provide the salary certificate mentioning his salary in AED and if possible not mentioning the start date. Legally, can the company provide such a certificate?

I received a termination letter from my company on January 31st, 2025, with a one-month notice period, stating my last working day as February 28th, 2025. The reason given for the termination is "considering the current business scenario, the company has considered measures to reorganize the business." Could this be considered arbitrary dismissal? Am I entitled to any compensation or benefits from the company as a result of this termination?

By checking in Al Adheed, I have found there is a marital matter case against me in Dubai Courts. There is a hearing date for next week and the time mentioned in the case status with a link for an online hearing. However, I have not received any message from Dubai courts regarding this by mail or phone. I have all contact details updated with EID. In this case, what should I do? I don’t know what the case is about. Should I hire a lawyer or I can attend the hearing by myself? Please do suggest options.