Q: I have a rent a car company. A client returned a car but has not paid rental amount yet and has around 25000 traffic fines also due on him. I got the papers signed from him (of all fines and rental invoice) but he is not paying, what can I do to recover my payment? The client is simply refusing to pay anything he says he has no cash yet. I am concerned about the traffic fines payment.

Q: Hi I had unpaid liability towards a car rental company based in Dubai. There was no cheque with them as they took a deposit from the cc. The company filed a case in Feb 2019. I got to know about it when I checked online on the system; it also mentioned the station in which it has been registered. But from a couple of months, it is not showing online. Please let me know what might be the reason and how to proceed further to get it cleared. Thanks.

Q: I have not received my security deposit from a car rental company in Dubai. I returned the car on 3rd, April 2021 and have received confirmation of the return amount (834.35 AED) on 17th May 2021. From that date, I have written to them to deposit the amount several times with no answer. How can I apply a legal action to get the money I am owed. Thank you!

Q: I'm currently renting a car monthly. The monthly fee, full insurance, and deposit (1K AED) are paid. During the middle of the agreement, they charged me AED 925 without any previous notice. I checked for fines and the car looked clean, no fines. I contacted my bank and froze my credit card, but they asked me to contact the company first. As I already had transactions with them. The car rental made me wait 3 days to get the information, but they finally sent me proof of a fine with the plate number, date, and time, but without the location. The fine was AED 800, but they charged me AED 925. When asking about the price difference, they said that there are some salik charges too. Police say that they cannot do anything because the fine is already paid. My question is, can they really take from the credit card like that if I already paid a deposit for this kind of charge? How legal is it that they pay the fine without notifying me, and without giving me the chance to review the fine beforehand?

Q: Hello, While renting a car, we scratched the rim, and the rental car service charged us 2,000 AED, but the actual cost of repair is 150 AED. Is it possible to get the money back through the Rental Dispute Center or any other way?

With over 3,000 licensed advocates and legal consultants in Dubai alone, you have a wealth of choices for legal assistance. But is this too much of a good thing? With so many choices, anyone looking for legal help in the UAE has a few significant hurdles to overcome.