Questions & Answers
Questions & Answers
4 available 4 • View allTaking action against a supplier in the UAE for not delivering goods
1
Q: I bought goods for (AED 400K) from a company in Jebel Ali - Dubai and they charged me 5% VAT which was not supposed to be charged because the goods are for export to an outside buyer.
Now, they refuse to deliver the goods after 11 months. Can I sue them for fraud?

Aug 9, 2020
1307
Legal action for commercial refund from the seller
0
Q: Hello, Sir/Madam
Can you advise some lawyer who can help us? We need lawyer support, we have a problem with a Dubai-UAE company.
We paid this company on 05 December 2016 for 1 container of cigarettes and they promised us to deliver to the UAE within 25 days.
Until now, they are delaying this delivery and saying that the container has already arrived, but it is with Dubai custom and we heard those stories until now.
They refunded most of the amount, but still missing near 18000$ and their last payment was in May 2018. Now they play games and always lie and answer with stories like he answered all those 2 years.
Please advise what we need to do and how much it will be for us.
Let me know please.
Regards,
Viktor Lunkevics
General Manager
GLOBAL STOCKS OU
+371 22365305 / +372 54944080

Dec 4, 2018
781
Undelivered goods after payment of the price
1
Q: I represent a Libyan company that made a purchase of goods from Dubai.
In accordance with the legal procedures, I have sent a bank credit against bank documents.
The money was sent to Dubai and the company in Dubai sent bank legal documents to receive the money but did not send the goods.
How can I recover my physical rights?

Jun 12, 2018
896
How can I get a refund after discovering that the goods are inauthentic?



1
Q: Dear Sir/Madam,
We are a Dubai-based LLC that purchased merchandise from another Dubai-based LLC. The stock was delivered in Hong Kong for our Asia business. This transaction occurred between two Dubai firms and was out of scope.
However, upon inspection, the goods were found to be inauthentic. We have given the supplier several weeks to provide evidence of their authenticity, but they have failed to do so.
Tests conducted in China and Hong Kong have confirmed their inauthenticity. We are seeking a refund of €83,655 for the goods, as well as reimbursement for additional warehousing and shipping costs totaling approximately €15,000 since January.
We possess all necessary evidence, including communications with the supplier wherein they confirmed the authenticity of the goods, as outlined in the contract terms and their invoice.
Selling inauthentic goods is considered a criminal offense in some countries, and we cannot afford to be associated with such practices, resulting in significant losses for our business.




Apr 17, 2024
81
Legal blog
1 available 1 • View allHow to Increase Chances of Getting Your Invoices Paid in the UAE 0
An interview-format article covering the topic of how to increase chances of getting your invoices paid in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 24, 2021
691
Laws & Regulations
3 available 3 • View allFederal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
32999
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75278
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148342

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Paid 10% for a Dubai freehold flat but can't proceed. Can I get a refund without signing the SPA? 0
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My question is: Can the developer refund my funds? The 10% payment was made to the developer’s escrow account, but I haven’t signed the SPA yet.
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