Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Hello, I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents. It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance. Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer? Thanks in advance!

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

Good day! One of our partners on the license has not been in communication since November 2024. He is also in Dubai but is not answering phone calls or replying to messages. What is the procedure to remove his name from the license in this situation without his absence? Please advise!

Dear Lawyers, I signed a Form F with a buyer for the sale of my house as we were planning to leave the country. The contract was signed about a month ago, but the handover is not until August. Due to personal circumstances changing, we are no longer leaving Dubai and would like to cancel Form F. The Form F contract stipulates that we have to pay the buyer 10% of the purchase value. The real estate agent is now claiming that we also have to pay the buyer's real estate commission and the conveyancing fee. Our understanding is that the 10% penalty is the only penalty. Which is correct, and what are the next steps to dispute this? Also, is there any way to dispute the 10% itself under the law due to personal circumstances changing?

I got an offer letter from Al-Haldin Gulf Construction & Petroleum LLC. Can you please advise about the company?

Hello, I have a tenant who is always late with their payment. Their renewal was supposed to be last December 2023. Currently, they have not signed any new contract, provided any new cheques, and have stayed for three months from December until now without paying rent. Additionally, I just discovered that they have sublet the apartment with partitions, which is clearly stated as not allowed in the old contract. Please let me know what should I do legally!

Dear Concern, How long will it take to receive the cancellation paper from my previous employer? My last working day at my current company will be on April 7, 2024.

Hi, We sent a renewal notice to our Dubai-based tenant 84 days before his contract renewal, with a 10% increase in rent. The tenant neither agreed nor disagreed with the proposed rent and replied on the day of renewal that he wouldn't be paying the proposed rent. Due to the argument, the landlord decided to reduce the rent, but the tenant has not yet renewed his contract. It has been 12 days since his contract expired. Kindly suggest what could be done in this matter.

Hello, According to UAE labor law, is it correct that weekends before the start date and after the end date of annual leave are not counted? Example: if the leave is applied from Monday to Friday, how many days should be deducted from the annual leave balance?

Hello, My husband is in jail and the case is still under investigation, but the complainant wants to settle and withdraw the case. Is it possible for my husband to get out of jail on the same day the case is withdrawn?

Hello, I had a fraudulent and unauthorized transaction on my credit card, but the bank is saying no action can be taken as it happened outside the country. We approached the police, but they are saying to proceed legally as it happened outside the country.

Good morning, I have two kids. Their father is in critical care and is not able to communicate, and we have been divorced for more than seven years. The other side of the family is not communicating with the kids about the father's whereabouts for them to visit him, and they have not been in touch with the kids for the past two weeks due to family issues that took place in court regarding guardianship of the kids. How can I find a way for our kids to know what is going on with their father and his condition without reaching out to them, to avoid any further escalation? My daughter has tried to call them, but there was no response. Please advise!

Hello, My husband has been threatening that he will take my 2-year-old daughter to Pakistan and leave her there with his family. He has said this several times and has confirmed to my dad that he will be taking my daughter in the coming few weeks. We are both on his sponsorship. What are my rights in the UAE? Can my husband travel with a minor without the mother's consent? How can I stop him from taking my daughter to Pakistan? Do I have any legal standing if I am under his sponsorship?