Questions & Answers

Ask a lawyer
All cities, UAE

Is it legal if my property agent was recording our conversation while talking on the phone?

Dear Legal Advice Team,

I would like to ask if it is legal to record a Voice Call in the UAE.

I was talking to my property agent, and right in the middle of the call, She mentioned that I am recording your call, which was shocking as she did this without my consent.

Can you please advise what do the current CyberCrime and Privacy laws in the UAE state on this?

Premium
Laila Hamza Al Mulla Advocates and Legal Consultants
Chat Hire
Meet
9 Dec 2022, 14:25

It is not illegal to record you without your permission if it contains insults and slander, and this is the only case in which it is permissible to record.

And that only the partial judge has the right to issue prior permission to record calls in accordance with Articles 95 and 206 of the Code of Legal Procedure, and surveillance is ordered.

Article (431/1) of Federal Decree Law No. (31) of 2021 on Crimes and Penalties stipulates that "anyone who violates the sanctity of the private or family life of individuals in cases other than those authorized by law or without the consent of the victim by listening or recording or transmitting through a device of any kind conversations that took place in a private place or by telephone or any other device shall be punished by imprisonment and a fine."

Premium
Mohamed Bakheet Advocates & Legal Consultants
Chat Hire
Meet
9 Dec 2022, 16:27

The call may not be recorded without legal permission.

Premium
Khalifa Bin Huwaidan Advocates & Legal Consultants
Chat Hire
Meet
12 Dec 2022, 06:17

Dear,

According to the UAE Cybercrime Law, telecommunications, and the penal code, it is illegal to record a conversation, phone call, and so on without the consent of both parties.

Regardless of who the parties are, it needs to be stated that the phone call will be recorded and the consent of the other party has to be given.

Kind regards,

KHA Advocates

12 Dec 2022, 09:21

Thanks a lot for your help.

Now if someone has recorded the call, what is the right forum where it can be reported?

12 Dec 2022, 09:34

Dear,

You now have the option to file a lawsuit against the individual who recorded the phone call. You can appoint a lawyer to take care of the legal proceedings.

Furthermore, you may report cybercrime online, for example in Dubai via the Dubai police website, or at the nearest police station.

Should you wish to hire our legal services, kindly send us an email.

Regards,

KHA Advocates

Get quotes from lawyers
Find the right lawyer for your legal needs. Submit your request and get multiple competitive offers from qualified lawyers.
Looking for something else?
Ask for advice from a lawyer
It’s free and anonymous
No registration needed
Ask a lawyer