Q: Hi I have a due amount of Etisalat post-paid bill of AED 300 for the month of March. I went to India for some urgent work. When I came after 30 days, the bill was AED 600. They charge me some services also. I asked them to cancel the connection, and they said it will be a charge of AED 150. I was not under any contract. They didn't inform me and stopped my incoming and outgoing, and continued to charge me every month and the bill became 1600 till today. I filed a complaint in Etisalat also that I want to settle down the bill, but I will only pay for the amount which I had used. I will not pay for the additional charges they are putting illegally. Now, I received a call from Tashil and a message that my credit score rating is being impacted. I told them I want to pay but for the amount which I used, not any kind of false charges. What effects can it make on my credit bureau as it's almost 15 days and I didn't receive any single follow up from Etisalat? Actions

Q: Good afternoon I would like to know if a travel ban has been issued against me for an outstanding Etisalat bill totalling of AED 3600, does it mean that there's also an arrest warrant? And if I settle the amount, will I be cleared from the blacklist and travel ban?

Q: Hello Sir, I have Etisalat unpaid bill amount of AED 2947 for the Last 5 months' bill. Can I travel for vacation to Pakistan end of next month? I'm now in Abu Dhabi.

Q: What is the minimum amount of an unpaid bill in which Etisalat can impose a travel ban?

Q: Hi, Can a collection agency file a legal case on behalf of a telecom company even if the outstanding amount is only AED 1000? Thank you

س: لو سمحت أنا كنت في الإمارات واشتركت في الإنترنت المنزلي وغادرت الدولة ولا تزال فاتورة الإنترنت تُحسَب كل شهر بدون استخدام النت. اتصلت بالشركة لألغي الاشتراك فقالوا لي لا بد أن تُسدد القيمة البالغة ٣٥٠٠ درهم. لا تزال فاتورة كل شهر تُحسَب. هل تحدث مشكلة في المطار أو عند الدخول لدى إجراء زيارة للدولة؟