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اشتريت سيارة جديدة من الوكالة وبها عيب خفي. ماذا يمكنني أن أفعل؟

اشتريت سيارة جديدة من تاجر سيارات [---] وبعد 5 دقائق من استخدام السيارة، ظهر تنبيه. وبعد أقل من 24 ساعة أبلغت البائعين بالمشكلة.

بعد جدال معهم حول هذا الموضوع، قمت أخيرًا بإحضار السيارة إلى الصيانة في شركتهم وأكدوا أن الجزء يحتاج إلى تغيير كامل.

أخبرتهم أنني لا أستطيع قبول سيارة معيبة والمطالبة باسترداد الأموال أو بمركبة أخرى. حتى الآن لم يكونوا على قدر من التعاون.

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Laila Hamza Al Mulla Advocates and Legal Consultants
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5 Oct 2022, 04:55

You have to check your warrantee agreement and follow the procedures, but if they will replace the part with a new part it will be ok.

Rashid Saif Advocates & Legal Consultancy
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5 Oct 2022, 05:44

Dear Questioner,

Good day!

With reference to your Q#57506 regarding the faulty vehicle, kindly note if the vehicle sustains material defect within the very first days, the dealer will be liable to replace the vehicle or refund the money paid (subject conditions) as per the prevailing laws of the UAE.

We can assist you through the legal remedies in this regard.

Kindly share the signed documents in relation to the sale and purchase of the vehicle including the warranty provisions.

Please call or email us to discuss the case further.

Best Regards.

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Nasser Yousuf AlKhamis Advocates & Legal Consultants
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5 Oct 2022, 06:21

Hi,

We recommend serving a legal notice and shall be glad to assist you.

Kindly arrange to contact us on phone to discuss this further.

Thanks

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