Questions & Answers
Questions & Answers
4 available 4 • View allClaiming the upfront payment of a project when the supplier defaults on manufacturing
1
Q: We placed an order for a project, where we free issued some equipment and paid a supplier in Abu Dhabi an upfront payment of 50K USD.
They are defaulting on our project. They haven't even started work on the manufacture of a critical piece of equipment. We have had many promises, visited their factory but no action to start work.
In fact, their workshop is closed. Can we claim back the 50k and get our free issue equipment returned?
The free-issue equipment is untouched.
Thanks!

Sep 15, 2020
288
Claim of refund and compensation from online events supplier for breach

1
Q: Hello,
We hosted a digital online event with a supplier and paid 50% advance and provided them with an invoice-based PO for their services.
During the event, their hardware crashed and their CEO requested us to cancel the event and postpone it after 2 weeks.
With no options during the event and disappointing used experience throughout the event, we had no choice but to take their recommendation.
We canceled the original event and rescheduled for the new date they proposed. During the NEW date event, only 300 people participated instead of the 1800 registrations.
Can we request a refund and cancel our PO based on the fact that less than 20% of the users showed up after their first experience?


Oct 20, 2021
346
Claiming refund from a deceiving service provider

2
Q: I paid AED 15000 to avail services of a holiday service provider. Looks like the company is shut down now.
I am not getting any responses. Is there any way to get the money back?


Feb 4, 2020
875
A company in the UAE failed to provide the service we paid for. How can we refund our money?




0
Q: We are a UK-based company that paid for a UAE agency to complete a photoshoot for us. Some time passed as we were struggling to schedule a shoot in our schedule.
They also delayed the matter due to a lack of availability for them. They promised us a shoot by November but then stopped responding to us.
We threatened legal action and now they are only offering a refund of approximately 18%.
Please could you advise me on how to move forward as they have cheated us?





+5
Dec 6, 2024
261
Legal blog
2 available 2 • View allContracts 101: Official Agreements to WhatsApp Messages 2
An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 3, 2021
1153
Payment Orders in the UAE 4
An interview-format article covering the topic of payment orders in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 24, 2021
1374
Laws & Regulations
3 available 3 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148521
Federal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
33058
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
Feb 24, 1992
75387

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What happens when the property is sold mid-lease? 2
Dear Sir/Madam,
Does the existing tenancy contract between the tenant and the previous owner remain in force even after the new landlord has purchased the property in the middle of an ongoing lease?
And when should a new tenancy contract be made?
Should it be made immediately after the property has been sold, or at the end of the ongoing tenancy contract signed between the previous owner of the property and the tenant?
Also, does a new contract have to be in place for the tenant to exchange the cheques, or does the existing tenancy contract with the previous owner remain valid for the purpose of exchanging the cheques?
Apr 5, 2023
786
Evicting an employee from school accommodation while a labor case is pending 2
Dear Sir/Madam,
I was wrongfully terminated by my school under Article 44 on March 20th, 2023. I have a case in the labor courts, and the first hearing is on April 4th, 2023.
However, my employer is asking me to vacate the school accommodation. I asked the Ministry of Labor and the courts, and they informed me that the school cannot evict me until the case is resolved.
Is this information correct?
I am currently unemployed and have nowhere else to go until I find another job.
Apr 3, 2023
143
If I have a travel ban in KSA, can I travel to the UAE on a work visa? 10
Hi,
May you and your family be blessed.
I'm extremely tense and need your kind feedback on the following issue.
If I have a travel ban in KSA, can I travel to the UAE on a work visa?
I have been visiting Dubai on a tourist visa without any problems.
The ban was imposed because I had to leave KSA suddenly and could not return after an exit-entry, and I was unable to pay back my car EMI and credit card payment totaling 30k SAR, which I intend to pay off gradually now.
When I left KSA, they only had my fingerprints at the time. I also understand that while coming for a visit to Dubai, only a retinal scan is done.
On the other hand, when obtaining a work visa, UAE takes and registers fingerprints as well. Could this lead to any issues for me?
I have finally obtained a better-paying job after a long time and can finally save up to pay off my debts. The case registered for which the travel ban is imposed is only for SAR 16000.
As of now, I cannot afford to hire a lawyer to check in UAE.
Thank you for your help!
Mar 29, 2023
1936
Tenant's rights: Can my landlord evict me, raise my rent, and ban my pet? 1
Dear Sir/Madam,
My landlord wants to evict me from the property where I reside. They have not provided a court order for eviction within the past 12 months.
Additionally, they are requesting a 40% increase in rent and are insisting on a 6-month fixed-term renewal, despite the RERA index indicating no such increase.
Furthermore, they have included an unreasonable clause that prohibits pets, even though I have lived on the property with a pet for over three years.
What options do I have if I do not agree to these demands?
Mar 16, 2023
467
What can a cheque signatory of company expect if a cheque he issued has bounced? 0
Dear Respected,
I have a travel ban on me and a case raised in Dubai Courts against the company. The reason is the company owner asked me to sign a cheque to a service provider and the cheque bounced.
I'm not a shareholder in the license. I'm not a partner in the license or elsewhere. I'm not a manager in the license or elsewhere.
I only hold a POA from the owner to assist him in opening a bank account while he was abroad and be the authorized signatory in the bank.
What should I do in this case?
Thank you respected.
Jan 4, 2023
470

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I received a judgment in my favor from RDC that awarded me legal fees. Does this include lawyer fees? 0
I have received a judgment in my favor from RDC that awarded me legal fees.
However, RDC says that legal fees do not mean lawyer fees; they are RDC fees only.
Is this correct?
Feb 14, 2025
119
The public prosecution appealed a judgment to increase the fine I already paid. What do I do now? 0
Good afternoon,
Thank you for your time.
The public prosecution appealed my judgment (a fine that I satisfactorily cleared) and requested increasing the fine.
Can you please explain what happens during a criminal case appeal hearing for me as a defendant?
Will I be asked questions?
Is the hearing just for the Public Prosecution to present their appeal to the judge, and I do not need to give a response?
Thank you again for your time.
Feb 7, 2025
167
Can we give a salary certificate to a new hired employee before he starts to open a bank account? 0
Dear lawyers,
The new employee will start on June 1, 2025. However, he would like to open a new bank account in the UAE thus asking to provide the salary certificate mentioning his salary in AED and if possible not mentioning the start date.
Legally, can the company provide such a certificate?
Feb 4, 2025
140
I received a termination letter from my company for restructuring. Is this considered arbitrary dismissal? 0
I received a termination letter from my company on January 31st, 2025, with a one-month notice period, stating my last working day as February 28th, 2025.
The reason given for the termination is "considering the current business scenario, the company has considered measures to reorganize the business."
Could this be considered arbitrary dismissal?
Am I entitled to any compensation or benefits from the company as a result of this termination?
Feb 5, 2025
124
Do I need to hire a lawyer if I found I have a marital case against me in the court? 1
By checking in Al Adheed, I have found there is a marital matter case against me in Dubai Courts. There is a hearing date for next week and the time mentioned in the case status with a link for an online hearing.
However, I have not received any message from Dubai courts regarding this by mail or phone. I have all contact details updated with EID. In this case, what should I do?
I don’t know what the case is about.
Should I hire a lawyer or I can attend the hearing by myself?
Please do suggest options.
Feb 3, 2025
110

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Other answers by
After 11 months of work, how many leave days is an employee entitled to? 0
Hello,
I want to inquire regarding my leave privileges. I am now 11 months in my company. How many leaves am I privileged to?
Based on Decree-Law No. 33 of 2021 regulating labour relations and its executive regulations, you are entitled to a paid weekly rest for not less than one day, as specified in the work contract or the work regulation.
The Council of Ministers may increase the weekly rest day stipulated in this article. The Decree-Law and its executive regulations also stipulate that you are entitled to an annual leave with full pay as follows:
- Thirty days for each year of your extended service.
- Two days per month in respect of any employee with more than six months and less than one year of service.
- Leave for parts of the last year of your service in case it is terminated before you use your annual leave balance.
Now my question is: do I have 22 days I can use? Can someone explain to me in detail?
Thank you!
Apr 28, 2025
30
Can I sell branded replica watches online, not in a physical store? 0
Hello,
Can I sell branded replica watches online, on Facebook Marketplace, etc.?
Not in a physical store, just online.
Apr 27, 2025
27
What can I do if my neighbors are constantly doing construction work and constantly drilling? 0
I live in a townhouse with a shared wall with my neighbors. They are constantly doing construction work and constantly drilling on the shared wall.
They said it will last for 2 months, working 6 days a week. It is driving us crazy, and there is no way to live this way, and I have to work from home.
I am very stressed. What is the immediate solution, please?
Apr 25, 2025
39
هل يسجل الطفل قانونياً بالإمارات في حال كان الفرق بين عقد الزواج الشرعي والولادة تقريباً 166 يوم أقل من 6 أشهر؟ 0
السلام عليكم
هل يسجل الطفل قانونياً بالإمارات (أب إماراتي يحمل جواز من الشارقة ، أم وافدة) في حال كان الفرق بين عقد الزواج الشرعي والولادة تقريباً 166 يوم أقل من 6 أشهر؟
هل يمنع من استخراج شهاده ميلاد؟ وما هي الإجراءات والعقوبات المتوقعة؟
مع العلم بأن الأب معترف بالطفل قبل الزواج وبعده.
شكراً
Apr 25, 2025
18
Can I keep my daughter's physical Emirates ID if the custodian already has the digital copy? 0
Hello,
Can I keep my daughter's physical Emirates ID with me? I already provided the digital copy to the custodian, my ex-wife.
Or should I hand it over to her?
Apr 24, 2025
30
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