Questions & Answers
Questions & Answers
4 available 4 • View allDefamation by an collection agency for debt recovery


2
Q: Dear Sir/Madam,
I am a UAE ex-pat. I have a debt from a bank and their collection agency is trying to chase me. I am unable to pay back because of my financial issues.
Now they are trying to defame me in my existing company and looping my employer in the emails to humiliate and defame me.
Are they legally allowed to do so?



Oct 12, 2022
485
Can I sue a debt collection agent for defamation due to a bank debt?




0
Q: Dear Team,
I am reaching out for legal assistance regarding a serious privacy violation and defamation incident caused by a debt collection agent.
The agent shared my photo and personal financial details with third parties, including local leaders and members of my community in India, causing significant damage to my reputation and that of my family.
They state that I am on a huge bank debt and it’s going to legal case now, which has led to humiliation and mental distress for my family and me.
Key details:
1. Debt Amount: 8,000 AED
2. Evidence: Screenshots, voice notes, and phone numbers of the individuals involved in sharing my information.
3. Outcome: Loss of reputation in my home city and even within my wife’s family because there was a rumor that I am in jail
I want to pursue legal action to hold the responsible parties accountable for their unlawful actions.
Kindly let me know how I can proceed.





Nov 29, 2024
61
Can I file a case against a bank for sharing private info with all staff for my credit card application?



0
Q: I have applied for a credit card with a well-known bank here in Dubai.
During the verification course from the bank, they sent my salary certificate to our company's info at an email address to which half of the staff have access.
I have been told by several members of my staff, that they received this email. I am the Deputy CEO of the company and obviously, this is not a light matter.
I have contacted the bank and they have offered me vouchers for AED 1000 and then 2000 but I want to press charges for a serious offence and go for punitive damage.
I know the latter is not a usual practice in the UAE, but I want to explore my options. I have also informed the Central Bank, but they say I must wait 30 days before proceeding.




Feb 5, 2025
104
Can a debt agency access AECB reports without consent for a 15-year-old closed case?




0
Q: Dear Respected Lawyers,
Subject: Request for Legal Advice Regarding Unlawful Practices by a Debt Collection Agency
I would greatly appreciate your advice and guidance regarding a troubling issue my colleague is facing with a collection agency.
The company has been contacting the employer, urging them to ask my colleague to get in touch with them regarding a supposed liability.
This claim is related to a 15-year-old closed dispute with a bank credit card, and the issue seems to stem from outdated and inaccurate information on the AECB report.
Our main concerns are as follows:
Unauthorized Access: The company is accessing her AECB report without her consent. She has never given permission for them to retrieve or view her personal financial information.
How is it possible for a third-party agency to openly access and track AECB reports, especially for a dispute that was resolved 15 years ago?





+2
Apr 8, 2025
72

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115 115 answers •
View allماذا يحدث بعد إصدار قرار الحجز في حالة عدم وجود حسابات أو أموال للمنفذ ضده؟ 0
السلام عليكم،
ماذا يعني اتخاذ قرار الحجز التنفيذي على الأموال والحسابات والتواصل مع البنك المركزي في قضية تنفيذ للمنفذ في أبو ظبي؟ مضى على الإعلان ٨ أيام ولم يصلني المبلغ المنفذ به بعد.
ما الإجراء الذي يتخذه القضاء في هذه الحالة بعد ذلك في حال عدم وجود حسابات أو أموال للمنفذ ضده في بنوك الدولة؟ وقانونًا إلى متى أنتظر وماذا أفعل؟
Aug 16, 2022
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A tenant usually defaults on rent payments. How can I evict him? 0
Hi,
I have a tenant who defaulted on rent payment. His cheque bounced due to account closure. He promised cash payment but hasn't delivered.
I want to evict him. The property is in Dubai. How do I proceed legally? Appreciate step-by-step guidance according to the law.
Thank you!
Apr 26, 2024
358
Can I travel to Qatar if a collection agency told me I have a travel ban for an unpaid loan? 0
Salam,
I received an email from a company in the UAE - which is a collection agency - informing me that I had a travel ban and arrest warrant issued in the UAE for an unpaid loan a week ago.
I currently live in the US. I have sent them many emails asking them how can I pay or make installments to settle this amount of 332,430 dirhams. I am currently working with them and trying to resolve the issue.
My question is I would like to know if I travel for 5 days to Doha, Qatar in May, will I be detained or I will be ok?
I don’t believe so I just want to be sure because I will be with my family.
Thank you again.
Mar 30, 2024
566
Is it legal for debt collectors to contact the employee's workplace for defaulting on debt? 0
Is it legal for debt collectors to contact the employee's workplace when you have defaulted on your payment?
Apr 5, 2024
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What legal recourse should my company pursue after engaging 0
My company engaged a Dubai-based entity, registered in India, on a three-month contract for project upgrade, maintenance, and delivery.
Then they ceased communication 2 weeks before completion and failed to deliver the promised services after payment.
What legal recourse should my company pursue?
What specific legal expertise or counsel should we seek to address this breach of contract?
Apr 5, 2024
122

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View allHow much time do I have to start paying after the verdict in the appeal court? 0
Hello,
How much time do I have to start paying after the verdict in the appeal court?
And what's the probability of freezing my account or traffic file if I’m paying?
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What does Cabinet Resolution No. 1 of 2022 mean with exempting supervisory roles from the provisions of the Labour Law? 0
Dear colleagues,
According to Article 15 of Cabinet Resolution No. 1 of 2022 (“Executive Regulations”), employees occupying supervisory roles are exempt from the provisions of the Labour Law and the Executive Regulations in relation to maximum working hours only if they possess powers equivalent to those of the employer.
Could you please clarify what is meant by "if they possess powers equivalent to those of the employer"?
Currently, we have heads of departments who report to the directors. Will they be eligible for overtime?
Also, those who have a POA to sign contracts will they be eligible?
Or, those who temporarily replace the CEO while he is out, will they be eligible?
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Can I stay home if my boss doesn’t pay my salary on time? 0
Hello,
Can I stay home if my boss doesn’t pay my salary on time?
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نزاع بين شركاء مفوضين بالتوقيع على المعاملات البنكية للشركة بشأن شيك وتحويل أموال 0
زوج وزوجة، الزوجة مالكة لشركة بنسبة 50% ولديها شريك أجنبي يملك بنسبة 50%. الشريك مخول بالتوقيع في كافة المعاملات البنكية للشركة والزوجة كذلك لها ذات الصلاحية.
بعدها، غاب الشريك الأجنبي عن الشركة وسافر. ومازالت الشركة نشطة والعمال لايستلمون رواتبهم والشريك قام بتحويل جميع أموال الشركة إلى حسابه الخاص دون علم الشريك الآخر.
ثم تحصلت الزوجة الشريكة على شيك، فقام الشريك الأجنبي بفتح بلاغ خيانة أمانة واستلم زوجها الشيك.
فما هو الحل القانوني من ناحية جزائية وتجارية؟
Mar 27, 2025
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What are the penalties for employing workers without a visa? 0
Hello,
Kindly let me know the statutory provisions relating to the penalty for letting employees work without a visa and the amount of penalty to be paid by the employer.
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