Good afternoon, A gentleman insulted me severely over the phone during a delicate moment in my life when I was pregnant. He conveyed harsh messages through chat, causing me to feel sick, panicked, and scared. Unfortunately, I lost my baby after this incident. I have reported the matter to the police and won the case, leading to the confiscation of his phone and imposition of a fine. However, I believe I deserve compensation for the mistreatment. Can I pursue damages, and if so, what amount can I claim for my loss and damage?

My company terminated my employment because it was making the position I held redundant. I was advised that in no way was this performance-related but purely a restructuring exercise.  However, within 1 month of leaving the company, they have externally recruited another person to fill my exact position, with the same job title, that they made redundant. Whilst I believe that this is unethical behavior, could anyone tell me if this is legal within the UAE or should I lodge a complaint for unfair dismissal?

مرحبًا، أثناء التقديم للإقامة في دولة الإمارات، تم تشخيصي واكتشاف إصابتي بفيروس نقص المناعة المكتسبة، ومن ثَم تم ترحيلي إلى بلدي. التزمت بجميع الأدوية والآن نسبة الحمل الڤيروسي في دمي صفر. مع العلم أنني ملتزم بأخذ العلاج. هل يمكنني إزالة الحظر الدائم الذي فُرض عليّ واستخراج ڤيزا زيارة أو إقامة من جديد؟

Hi, Is the rental valuation certificate only valid for vacant properties? My landlord says that RERA is not the standard and that the valuation certificate prevails.

السلام عليكم، أعمل في شركة منذ سنة ونصف. في البداية حصلت على عرض عمل ولكن لم تصدر إقامه لوجود حظر على الشركة. صدرت منذ 4 أشهر إقامة لي على شركة أخرى يملكها صاحب الشركة التي أعمل بها بسبب الحظر على الشركة التي أعمل بها، ولكن لم أحصل على شهادة عدم ممانعة (إعارة). الآن أريد تقديم استقالتي والانتقال إلى وظيفة جديدة. ما الإجراءات؟ وهل تُطبّق عقوبات ضدي لأنني لم أكمل 6 أشهر على الإقامة أو أي عقوبات أخرى؟

Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account. I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete. Is there a way to get it back? I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.

Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones. I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams. This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for. How can this matter be resolved?

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?