ماذا يمكنني أن أفعل إذا حدث لى ندبات دائمة بسبب عملية في صالون تجميل؟

I don't have the original receipt as it was December 2020, however, I paid by the card so I have a message from the bank for the payment made with the clinic name.

And I have messages on WhatsApp last year when I was following up with them regarding my skin condition.

When they realized that my skin is not healing they stopped replying.

Did you sign any consent letters or any documents?

Moreover, you will have to visit a government hospital and ask them for a medical report showing that you visited the particular salon and got the permanent makeup removal done which has resulted in a permanent scar on your face and that it can't be treated.

Once you get this medical report, kindly contact us by phone to proceed with the case.

They didn't ask me to sign anything.

I just came to ask if permanent makeup can be removed and the salon said they will do the procedure and my skin will heal within 2-3 months.

But I just got permanent scars. I will visit a doctor from a government clinic to get the report.

Thank you so much for your replies.

Great, once the medical report is issued we can file a case for the compensation.