Questions & Answers
Am I obliged to continue payments to a company for reducing weight if they caused harm to me?
I applied for fat-freezing to reduce weight with one company. They said they would give sessions for 4 months. I made all the documents and signed a consent form, and they made an EMI from Tabby for 4 installments.
I made one installment and took only 3 sessions. But their services are not good and they gave me scars and red bruises near my stomach and love handle side.
I didn't continue the session further and I told them to cancel my further session and the other 3 installments to reverse them so I don't need to pay when I am not using their services further.
They are not canceling my installment and saying I need to continue the session and make payment.
What can I do as an option?
They are not reversing my other installments for the service which I didn't use. They are still saying I need to pay despite all the scars I showed them near my belly side scars because of their fat freezing.
They promised me it would be painless, I got scars and bruises but they are not willing to reverse and cancel my other 3 EMI installments.
Please guide.
Dear Client,
Thanks for your question, I hope you are doing well. I will definitely assist you with this matter.
If you've faced adverse effects from a fat-freezing treatment and the company is not canceling further sessions or reversing your installment payments, take these steps:
- First, communicate in writing about the issues and your requests.
- Document the scars and bruises with photos and gather medical reports.
- Review the consent form you signed for cancellation and refund clauses.
If the company remains uncooperative, contact consumer protection authorities.
For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will definitely be happy to help you.
Thanks & Regards
ABDUL WAHIED
