Q: I got a case registered last May 2021 because of a loan. I just recently found out that I have a case. I did not pay any fine. I've checked my case status on the Dubai police app and my case was removed… A: If they removed it and you didn’t pay the fine, it means that it is cleared…

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How to confirm that a loan case is closed

Hi,

I got a case registered last May 2021 because of a loan from a financial institution. I just recently found out that I have a case because my mobile number registered on my EID is wrong.

I came to the police station to settle it. I did not pay any fine but the police asked me to come back after 2 weeks. I've checked my case status on the Dubai police app and my case was removed.

I am just wondering why the officer told me to come back?

My loan is less than 30k.

Am I going to pay the fine even though they removed the case on the app already?

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Khaled Ali Aldhanhani

Alsama Legal Consultancy

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23 Apr 2022, 13:28

Hello dear,

You have to go to the police station to receive proof that the case or your report has been closed, and then make sure that it has not been transferred to the public prosecution or the competent court.

Greetings,

You can contact us at any time via WhatsApp or email.

23 Apr 2022, 13:37

Thanks for the reply!

So they told me to come back to get basically the clearance?

How will I know if it is not transferred to the public prosecution?

What will happen if it is transferred?

23 Apr 2022, 13:49

In the event that the report is transferred to the public prosecution, you will be contacted via a text message to inform you or you can benefit from our services to search for the status of cases in the system.

Greetings,

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Khaled Ebid

Laila Hamza Al Mulla Advocates and Legal Consultants

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24 Apr 2022, 07:18

Dear questioner,

If they removed it and you didn't pay the fine, it means that it is cleared.

24 Apr 2022, 07:19

But to be sure, you can go again to check.

26 Apr 2022, 21:49

I went back there but still did not get any answers or any clearance from my financial case.

My case in the app is removed.

Is there a problem if I travel as they have already removed my case on the police app?

27 Apr 2022, 05:36

Yes, you can travel!

27 Apr 2022, 05:36

Our best wishes!

27 Apr 2022, 12:57

Thank you for your response.

I believe it is because of the new law, right?

I am getting messages from a Tasheel debt collector threatening me with a travel ban. Is that legal?

28 Apr 2022, 05:19

It is not legal but you can ignore it, and try to settle the amount.

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Maryam Ali Saleh Hayyaz

Maryam Hayyaz & Wejdan Bushahab Advocates

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28 Apr 2022, 10:43

Dear Questioner,

The case was probably removed from the police station. As of January 2, 2022, a new law came into effect in the UAE, which decriminalized cases of bounced cheques.

The financial institution that you have liabilities to still file a complaint in civil court.

Regards

28 Apr 2022, 10:48

Thank you for your response. So if it is removed from the criminal circulars and financial status from the app it means I don't have a travel ban?

28 Apr 2022, 11:42

If the financial institution didn't proceed with the civil case and travel ban and you do not have any other restrictions, then yes.

For your peace of mind, we suggest you conduct a check on a possible travel ban/arrest warrant in the UAE.

28 Apr 2022, 11:58

Where can I check the possible travel ban and how can I check if they filed a civil case?

28 Apr 2022, 12:05

It is a paid service.

Send us an email.