Q: I have an overdue bill for a telecommunication company based in the UAE. What they actually can do legally against me?

Q: Harassment case. How to file a case for harassment in Dubai?

Q: What should you do if a debt recovery agent contacts you?

Q: Dear Sir/Madam, I need your help regarding my SIM Plan. When I signed up for the plan, I specifically requested to use my own number since it's with the same network. The agent agreed, and I provided my ID and signed the documents. He informed me that I had to activate it before I could use it. However, when I attempted to activate it, it did not proceed, and I assumed that I didn't have a plan. I did not contact the agent because I thought that since it was not activated, I would not be charged for anything. After a few months had passed, I began to receive bills, and someone was paying for the plan. I then inquired as to why I had a plan when it wasn't activated. That's when I discovered that another person was using the plan under my name, and I had to pay to cancel it. I don't know who that person is, but the agent informed me that I had to pay for it because it was under my name. The amount reached over a thousand because the person did not pay. Could you please assist me with this situation? I am really confused and don't know what to do.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.