Q: Having just returned from a family holiday in Dubai, I need some advice on how to deal with an incident involving the hotel where stayed and my 7-year-old daughter being injured by the neglect from staff at the water park located within the hotel grounds. My daughter has suffered 2 fractures to the nose. Any assistance would be much appreciated. Kind Regards, Mr N Patel

Q: What is the position of UAE law on personal injuries? What is the mechanism of identifying the fault and calculating compensation?

Q: Greetings, I have a query that I hope you are able to answer. I had a fall/accident in one of the major malls in Dubai due to their gross negligence and injured my ankle. This happened 10 weeks ago, and I am still being treated for the injury. I am considering purchasing a Fixed Fee service from you - Drafting and Serving a legal notice to the mall management in regards to compensation. I would like to know what would your professional fees be if I required your expertise to negotiate a settlement beyond this fixed fee service? Looking forward to your response. Thank you.

Q: Dear sir/madam, Should a production company have a safety team and safety manager? Or is it optional? My second question is: Is night allowance mandatory for the employees; I mean production workers? Or is it according to the wish of the employer? Thank you!

Q: I was heavily injured at a Dubai 5-star hotel. I'd like to ask for compensation. How can you provide support? What details do you require?

Personal injury involves an injury sustained physically, emotionally and mentally. The injured person is entitled to claim damages where he has suffered an injury due to the other person’s wrongdoing. The victim may file a case against the person, who is found guilty in a criminal case or his insurance company if the defaulter has secured himself by insurance. The UAE civil law allows filing a compensation claim for injury damages.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.