Q: I informed the landlord via WhatsApp and emails that the apartment is vacated and I am ready to return the keys. There is no reply from the landlord… A: You can copy your correspondence with the landlord and go to the Dubai lands & properties department. They will agree to receive the keys…

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The landlord is not responsive when informing him about vacating the apartment

I informed the landlord via WhatsApp and emails that the apartment is vacated and I am ready to return the keys.

There is no reply from the landlord. I returned the keys via RDC.

The landlord demands the full rental amount now for not returning the keys earlier.

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Ahmed Gabr

Elnaggar & Partners

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16 May 2021, 05:16

You can copy your correspondence with the landlord and go to the Dubai lands & properties department and file a rental complaint. They will agree to receive the keys and close the contract on behalf of the landlord.

16 May 2021, 06:20

The landlord filed a case for not returning the keys. He is demanding a large amount. How do I defend myself?

There is now a law saying tenants must return keys via RDC, but the case which is against me is approved.

Thank you!

16 May 2021, 13:22

We can proceed with the needed legal action on your behalf depending on the documents in your hand and the circumstances since you mentioned before that "there is no reply from landlord", "I returned the keys via RDC" and now "you are mentioning: "the landlord filed a case for not returning the keys".

16 May 2021, 14:03

He wasn’t contactable and responsive when I made every attempt to return the keys.

But when the keys were returned via RDC, he filed an urgent case to demand money for the period of time when he was uncontactable.

17 May 2021, 05:16

So all you have to do is to provide the court with the proof that you tried to contact him via WhatsApp messages and any other messages.

Also, the delivery report of the keys to the RDC.

23 May 2021, 01:15

Thank you!

I will follow your advice!

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