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طلب العميل استبدال مواد المشروع بعد موافقته الخطية عليها

إننا شركة ناشئة. لقد حصلنا على مشروع بقيمة "س" من أحد العملاء.

حدد العميل المواد التي سيتم استخدامها في المشروع وطلب تقديم عرض أسعار تنافسي، وهذا ما فعلناه بعد الاتصال بالمورد. لقد أبرمنا الصفقة بسعر جيد حقًا وحصلنا على المشروع.

بعد حصولنا على أمر الشراء، بدأنا في التنفيذ وقمنا بعمل نموذج بالحجم الطبيعي (أكملنا 15٪ من العمل). وبعد أخذ موافقة العميل كتابيًا مرة أخرى، اشترينا المواد.

لقد مر ثلاثة أشهر، ولم يجري العميل أي مدفوعات، والآن يقولون إن المواد غير صالحة ويطلبون استبدالها.

قام المورد بشحن المواد إلى مستودع في دولة الإمارات منذ ثلاثة أشهر ودفعنا 40٪ من قيمتها للمورد. ودفع المورد 100٪ إلى الشركة المُصنعة، وأصدرنا للمورد أمر الشراء.

في الوقت الحالي، يحذرنا المورد من اتخاذ الإجراءات القانونية ضدنا.

العميل الذي نتعامل معه عميل كبير، كيف يمكننا المضي قدمًا في هذا الأمر؟

هل يمكننا المطالبة بالرسوم القانونية في المحكمة؟

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Al Fahad Legal Consulting
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18 Jan 2021, 09:57

Dear Questioner,

Further to your inquiry, please be informed that there is no legal liability on you with the client due to the fact that you already sent him an LPO, he accepted that and you started the work with the project 3 months ago with no complaint from the client.

Moreover, you made the deal with the supplier and he has already provided you with the required materials. So I do not know why he warned you to take legal action against you? Please elaborate!

Based on our history, with full of respect, the client is playing with you and he doesn’t like to pay the money for you; that's why he started to underestimate your efforts and changed thoughts about the real materials.

Absolutely we can assist you to get and recover the legal court fees, please do not hesitate to contact us via email and provide us with related documents to review it and provide you with relevant legal advice.

Looking forward to hearing from you.

Thanks!

18 Jan 2021, 15:38

Dear Mohammad,

The client has given us the LPO to execute the project using a specific material, which we ordered from the authorized supplier (and we gave the supplier an LPO from our end) to deliver the materials to the UAE so that we can carry on with the execution.

The cost of the material contributes to the majority of the project value and now after the shipment delivery to UAE, the client seems to be inclined to change the material which has put us under stress as we have paid a partial amount to the supplier and the supplier has paid the manufacturer.

19 Jan 2021, 10:41

Thanks for your comment as I already understood the whole story.

It is apparent that the client accepted and approved the type of materials initiated and he has no right to change it as well.

The only solution is to continue the project and finalize it. Then, you can claim your money from the client in court if he refused to pay.

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Al Safar & Partners Advocates & Legal Consultants
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25 Jan 2021, 05:27

Dear Client,

Good day!

We need to know what exactly you require.

Do you require to stop and change the materials? Or Do you want us to defend your action against the supplier?

Do you want us to file a case against the present company that the client has voided your contract in return for approvals for the startup, do you want us to do that?

Please let us know what exactly is your business interests so we can advise the legal options or course of action thereof.

For further assistance, please feel free to contact us via phone or email.

Thank you!

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