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Dubai, UAE

Claim against the car company for damaging the paint of my new car

I bought a new Jeep from a car trading enterprise in Dubai.

The service team damaged the paint on my rear door sill while polishing the car and I have a formal stamped and signed letter from them mentioning the same and that the car needs to be repainted now to fix the issue.

Taking into consideration that this will decrease the value of the car and as it was their mistake, can I file a law case against them?

What are my chances for car replacement or at least a proper compensation?

Bin Eid Advocates & Legal Consultants
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22 Dec 2020, 10:16

You can file a complaint in the consumer section of the Department of Economic Development (DED) and you can file a civil claim in court.

Please contact me directly by phone or email for further consultation.

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