معرفة سبب دعوى لدى الشرطة بعد إلغاء البطاقة الائتمانية

My proof is only the receipt of the payment. That's why I was asking for the clearance letter from them.

The person from their call centre told me when she checked the system that my account is indeed closed since January 2018, but she could not give me answers why I still have an open police case.

Thanks for replying to my message

Dear Questioner,

We can check at the police station the status of your case/complaint.

As mentioned, if you are not going personally to check the file (which is not recommended), you should provide a Power of Attorney to a person, to do this on your behalf.

If you would like us to go and check on your behalf, please let me know and I can provide you with a template of the POA and explain you the procedure to get it notarized and attested.

I am looking forward to your reply.

Best regards,

Raluca Gatina.