Questions & Answers
Questions & Answers
7 available 7 • View allHow to sue the bank which falsely accused me based on forged documents?
0
Q: The Bank filed a false case against me and when I visited the bank's legal team I found that all my documents were forged and the loan was processed. I suffered in jail for one day and then the case was withdrawn by the bank.
How to demand an explanation and compensation from the bank? Am I eligible to sue the bank?
I'm currently financially weak and would like to pay the lawyer fees after getting any compensation. I have proof of forged documents.

Oct 25, 2017
1982
Misrepresentation in a criminal case filed by the bank


1
Q: My husband was arrested at the airport because of a wrongful case filed by a bank in the UAE against my husband's company instead of the actual loan defaulter.
My husband was held at the airport and was not allowed to travel that night. They released my husband that night after the intervention of his sponsor.
But the passport was held as security. He had to visit the police station on the next working day to prove his innocence and reclaim his passport.
We want to sue this bank. How should we proceed?



Feb 13, 2019
705
Maintenance bank account fees and charges 
0
Q: Hi Sir,
I was terminated from my job last year and I left Dubai without closing my bank account. When I left my account balance was zero.
Now the bank is charging me 25 Dirhams minimum on balance and debit interest rate 175 AED.
The bank has made a total amount of AED -2500 from the last 15 months. My question is this: if I return on a visit visa to Dubai, will the immigration detain me?
Thanks.

Apr 6, 2019
970
Filing a case against a bank for violating an agreement to reduce the interest rate
0
Q: Hi,
I have a mortgage with a bank in Dubai. I renegotiated the interest rate with them in DEC 2018 to 4.15%. I discovered, in Jan 2020, that the bank had never amended my interest rate to 4.15% but was instead charging 7.75%. This bank has never ever sent me a statement of my mortgage.
I have been in discussion with them ever since but they are refusing to abide by the terms of that signed agreement which I have in my possession.
I want them to refund me the amount that I have been overcharged over the past 15 months. They are instead offering me a 3.99% rate for the next 3 years.
I have filed a complaint with the Central Bank, they have not replied to the Central Bank's query in the 14 working day period. The bank has told me that I can call back on Sunday to see if they have replied.
How can I get this bank to honor the agreement and refund me for their mistake? It seems that there is no accountability expected from them and I'm bearing a heavy financial burden as a result.

Mar 26, 2020
562
بنك يرفع الفائدة بصورة غير عادية. ماذا أفعل؟


1
Q: هل يستطيع البنك أن يرفع دعوى ضد عميل على خلفية استهلاك بطاقة ائتمانية بسبب التوقف عن دفع الأقساط لارتفاع ملحوظ في الفوائد؟
علمًا بأنه لا توجد أي اتفاقية أو عقد مبرم بين الطرفين أو مستند أو ما يثبت أن العميل استهلك هذه البطاقة أو أي توضيح بشأن نسبة الفوائد أو أي دفعات إلزامية للبنك.
هل ستأخذ المحكمة هذه النقطة بعين الاعتبار؟
البنك يسعى بدوره إلى رفع معدل الربا (الفوائد) بصورة غير عادية أي بنسبة فائدة 40%. هذا أبشع أنواع الاستغلال مع عدم المصداقية في التعامل!
أشار البنك في بداية الأمر إلى أن هذه البطاقة الائتمانية هي قرض حسن وليست ذات فائدة. (أين موقعها من الإعراب من القضايا في قانون الإجراءات المدنية الإماراتي؟)
الرجاء الإفادة وشكرًا!



Aug 31, 2021
187
How to fix a bank loan that was approved without knowing and after leaving the UAE?
0
Q: This is for my friend. She had initiated a loan through a UAE bank about 2 years back but then she had to leave the country and no loan was processed.
Now the bank has told her that the loan has been disbursed and she needs to pay Dhs. 440,000/-. They have even told her that they put a criminal case against her but not divulging any details of the case.
They keep chasing her but she hasn't received a dime nor used a single penny. She did have an existing personal loan with another bank which the new bank was supposed to take as a buyout.
She has been diligently paying her existing loan with the bank. Even the salesperson told her that the other bank has made a mistake.
Since they filed a case against her, she cannot come to the UAE and hence making the matter difficult for her.
What can be done in this case and how to resolve this? Please advise.
Can she give me a POA to act on her behalf and coordinate and check bank activities and talk to the branch office manager of the bank?

Sep 8, 2021
296
العميل سدد المبالغ التي استخدمها ورفض دفع مبالغ الفائدة البنكية. هل يجوز ذلك؟
2
س: السلام عليكم،
هل يحق للبنك في إمارة دبي أن يرفع دعوى جنائية أو مدنية ضد عميل لم يسدد مبالغ الفائدة بل سدد فقط المبالغ التي قدمها البنك أصليًا (مبلغ القرض فقط)؟
منحه البنك بطاقة ائتمانية بحجة أنه "قرض حسن بدون فوائد"، وبعدما استخدم العميل البطاقة الائتمانية بفترة زمنية قصيرة وفجأةً تم إرسال رسالة إلى العميل تفيد بأن هناك مبالغ متراكمة بسبب الفائدة البنكية بقيمة ٤٠٪ من القرض الأساس المُقدم إليه.
علمًا بأنه تم تزويد العميل بالبطاقة الائتمانية عن طريق البريد السريع لعنوان منزله بدون طلب رسمي من العميل بذلك، بالإضافة إلى أنه لا يوجد أي من المستندات التالية بين البنك والعميل:
١- عقد. ٢- اتفاقية. ٣- شيكات كضمان. ٤- سند أو شريعة أو قبول خطي أو غير خطي أو توثيق يتضمن أي توقيع من الأطراف؛ بمعنى آخر، لا يوجد أي اتفاق على الإطلاق.
العميل سدد المبالغ التي استخدمها ورفض دفع مبالغ الفائدة البنكية المضافة سالفة الذكر.
الرجاء الإفادة ولكم جزيل الشكر!

Aug 14, 2022
275
Laws & Regulations
2 available 2 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148529
Federal Law No. (3) of 1987 Promulgating the Penal Code 29
This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.
Dec 8, 1987
47954

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Cancellation of SPA for delay in delivery and defaulting on payments 2
Hi
I bought an off-plan property from a developer in downtown during the peak time. My payment plan was based on construction with completion being Dec 2019. I have paid more than 50%.
I requested the developer to readjust my payment plan as the project is delayed. They moved on payment forward and sneakingly changed completion date to Aug 2021 in the document. The SPA still says Dec 2019.
Now I'm struggling to pay the next payment due to COVID-19 and project is completed 56% as par Dubai land department and 60% as per the developer. The developer is asking for payment and calling me every day.
My question is can I still use the delay in the project as a clause to cancel my unit?
Can I cancel my apartment and how much can the developer deduct?
After selling me, the developer started offering customers post-handover payment plans for 4 years, which is very unfair as even if I complete my payment, no one will buy from me as the developer is selling something with 4 years post-handover.
Can legal help be provided in this regard?
Jun 7, 2020
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Easy way to know whether a job offer is real or scam 100
I am a health professional in Canada.
Years back, I posted my CV to work in the middle east on a job site in the gulf. Last week, I got 3 emails claiming from a general hospital in Abu Dhabi, a hospital Dubai and another medicare hospital in Dubai for online recruitment.
they showed interest in my CV. All emails were from free accounts (gmail.com address). I chose then to forward an email to the concerned HR department of the concerned hospitals.
I forwarded one email to the official email of one of the hospitals (as given on the hospital site). They replied and said, yes, the email is legitimate and you can apply with confidence.
Now I got an offer letter from Dubai hospital with handsome salary offer but from a Gmail address. They're asking me to start position in one month only and asking to contact a travel agency based in Dubai.
Is it a scam or true? I have forwarded the email to the HR department of the hospital to determine authenticity.
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Employee rights in case of changing an unlimited contract to a limited contract 7
Hi,
What is the law if an employer wants to change a contract from an unlimited to a limited contract?
Is the employer liable to pay the 3 months arbitrary dismissal (if valid) + other monies owed prior to changing the current unlimited contract to a limited contract?
Jun 7, 2020
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Terminating the SPA and claiming refund for changing specifications 2
Can a developer change the layout of the building as shown at the launch event and part of all brochures/online advertisements/model under the pretext that the same is not included in the SPA?
For the launch, we got convinced with the building design and layout but at delivery, it’s changed without prior intimation.
Can I make a legal case or can they take the guise that it’s not part of the SPA?
Can I get a refund for the 30% advance payment and refuse possession of the unit?
Jun 8, 2020
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Inability to continue paying the installments of a property because of COVID-19 5
Hi sir,
I live in the UK. I am an investor and a broker for a property development company. One of my customers bought an off-plan property from it i.e just Cavalli Villa 2 years ago. 33% was completed and handover is due in 2021.
My client paid part of the deposit around AED 390000 (£80000) and she has been paying to the project for the last two years until early this year when COVID- 19 hit the UK. Since then, she has been ill and lost her job and, therefore, she is unable to pay.
My customer received a letter from the company saying that if the outstanding amount is not paid within 30 days, then they will take her to court. They say that they would cancel her plot and she will lose all MONEY paid so far.
My client needs payment delay until her situation improves but this request has been declined. The money secured under the ESCROW account. Can the developer have the power to take money from the escrow account?
What is her right under Dubai law? Can she do anything to avoid court order? The UK is in lockdown at the moment with no proper or normal banking functions.
Thank you!
Jun 9, 2020
1544

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What happens when the property is sold mid-lease? 2
Dear Sir/Madam,
Does the existing tenancy contract between the tenant and the previous owner remain in force even after the new landlord has purchased the property in the middle of an ongoing lease?
And when should a new tenancy contract be made?
Should it be made immediately after the property has been sold, or at the end of the ongoing tenancy contract signed between the previous owner of the property and the tenant?
Also, does a new contract have to be in place for the tenant to exchange the cheques, or does the existing tenancy contract with the previous owner remain valid for the purpose of exchanging the cheques?
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Evicting an employee from school accommodation while a labor case is pending 2
Dear Sir/Madam,
I was wrongfully terminated by my school under Article 44 on March 20th, 2023. I have a case in the labor courts, and the first hearing is on April 4th, 2023.
However, my employer is asking me to vacate the school accommodation. I asked the Ministry of Labor and the courts, and they informed me that the school cannot evict me until the case is resolved.
Is this information correct?
I am currently unemployed and have nowhere else to go until I find another job.
Apr 3, 2023
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If I have a travel ban in KSA, can I travel to the UAE on a work visa? 10
Hi,
May you and your family be blessed.
I'm extremely tense and need your kind feedback on the following issue.
If I have a travel ban in KSA, can I travel to the UAE on a work visa?
I have been visiting Dubai on a tourist visa without any problems.
The ban was imposed because I had to leave KSA suddenly and could not return after an exit-entry, and I was unable to pay back my car EMI and credit card payment totaling 30k SAR, which I intend to pay off gradually now.
When I left KSA, they only had my fingerprints at the time. I also understand that while coming for a visit to Dubai, only a retinal scan is done.
On the other hand, when obtaining a work visa, UAE takes and registers fingerprints as well. Could this lead to any issues for me?
I have finally obtained a better-paying job after a long time and can finally save up to pay off my debts. The case registered for which the travel ban is imposed is only for SAR 16000.
As of now, I cannot afford to hire a lawyer to check in UAE.
Thank you for your help!
Mar 29, 2023
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Tenant's rights: Can my landlord evict me, raise my rent, and ban my pet? 1
Dear Sir/Madam,
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Dear Respected,
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Are there any restrictions on a diplomat buying property in the UAE? 2
Hello,
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If someone has a case in the UAE, can they travel to another GCC country? 2
Hi.
One of my friends joined a Telegram group. They said, "We will transfer some amount to your account, and your task is to transfer this amount to another account. Once the task is completed, you will get 30 or 50 AED per task."
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Feb 17, 2025
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How can we locate a person with an ongoing legal case? 1
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I have multiple cheque execution cases filed against me due to financial strains last year.
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How to file a case against my former company for unpaid salary I was not on their visa? 0
Dear Legal Advice Middle East,
I hope you are well.
I am seeking legal advice regarding an unpaid salary issue with my former employer, [-----]2 LLC. I was employed with them from December 4, 2024, to January 7, 2025, on a monthly salary of 5,000 AED.
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Given this situation, I would appreciate your guidance on how I can legally pursue the recovery of my remaining salary, considering the complications related to my visa status during the employment.
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After closing the company, can an investor stay in the UAE until the residence visa expires? 0
Hello,
An investor has a residence visa valid until February 2027; however, he wishes to close the company before the current license expires in December 2025.
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Employer agreed to settle before MOHRE. What if they don’t pay the promised amount? 0
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Labour rights for terminating a limited contract by the employer 0
Dear Sir,
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Please clarify
Apr 12, 2020
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