Questions & Answers
Settling a car loan in court to avoid collection agency harassment
Hello,
I had a car loan from a bank. The bank impounded it over 2 years ago. I tried to resolve it with the bank but I couldn't.
The bank sold the car, and I have never heard from them ever again. Now, a debt collection agency is calling me since December 2019 on behalf of the bank, claiming that I have to settle. The agents are RUDE and abusive; they call me a loser who can't pay bills.
I told them that I WILL NOT pay, have the bank return the car and I'll be happy to deal with them or please proceed to file a case; I would rather deal with the court than the debt collection agency.
They refused to listen to me and kept calling, harassing everyone in my office. They even called my mother and yelled. How do I deal with this?
I do NOT want to pay a single cent to this agency. I want to deal with this situation in court. What's your best advice on handling this and how can I report this kind of abuse?
Thank You!
Please contact the customer service of the bank and request them for an update on the case and your account. Is there any amount outstanding which was not recovered from the sale of the car?
If yes, that is the reason why the agents of the bank are calling you. You need to resolve this matter with the bank, not the agency.
