Q: I paid 15000 AED to avail services of a holiday service provider. The company is shut down now. I am not getting any responses. Is there any way to get the money back? A: You can file a claim case against this company to get your money back. The best way to go about is to file a civil case.

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Claiming refund from a deceiving service provider

I paid AED 15000 to avail services of a holiday service provider. Looks like the company is shut down now.

I am not getting any responses. Is there any way to get the money back?

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Maryam Hayyaz & Wejdan Bushahab Advocates

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4 Feb 2020, 08:58

Dear questioner,

The best way to go about is to file a civil case against them.

Kindly contact us via phone for a detailed discussion or write us an email for further assistance.

4 Feb 2020, 10:03

Thank you for the response.

I have been told that the owner is out of the country and he is unreachable. I don't have any idea about his name or contact details.

All employees that I have been in contact with are now working somewhere else. I don't want to spend money and time if chances are low.

I would like to know your genuine opinion.

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Dr Amira Al Bastaki Advocates and Legal Consultants

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4 Feb 2020, 09:15

Dear Sir,

Regarding the question above, you can file a claim case against this company to get your money back.

For further legal advice, please contact us via phone or email.

4 Feb 2020, 10:03

Thank you for the response.

I have been told that the owner is out of the country and he is unreachable. I don't have any idea about his name or contact details.

All employees that I have been in contact with are now working somewhere else. I don't want to spend money and time if chances are low.

I would like to know your genuine opinion.

Was this content helpful?

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