استبدال السيارة الجديدة من الوكيل المعتمد

Thanks for your reply Mohamed,

I have already filed a complaint in the Department of Consumer Protection and today they have told me that as long as there is a warranty they will keep on repairing the car for 3 consecutive errors.

I was not happy with their reply to me. I have all the history of my complaint to the dealer and seems like it doesn't matter.

It is a brand new car and shouldn't be replaced with any parts as it is new 41 km and it has a recall. I will agree to change the parts of the car if it has been driven for 1,000 km.

You are not obliged to accept the dealer's offer to repair the car. As I said earlier in the event no solution can be reached, they will refer the matter to the competent court.

Thank you so much, Mohamed, for your encouraging reply.

Last question, in the worst-case scenario should I have to hire a lawyer when I go to the court or how it should be?

Sorry, I don't any experience in this case and I'm trying to resolve amicably with the dealer as I'm not used to fighting.

That's why I tried to comprise some little things. But this case I wouldn't.

But in case the matter is referred to the court, you have to engage a lawyer.

Ok. Any idea how much are the fees approximately?

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