Questions & Answers
Claiming the security deposit back from the landlord
The landlord is not returning the security deposit.
I have vacated the apartment that I rent and satisfied all conditions as per the Tenancy Contract (painted the apartment, fixed and cleaned all -- this had been acknowledged in written by landlord's deputy, cancelled all utility services and Ejari and delivered the landlord cancellation forms).
Upon returning the keys, the landlord's deputy said he would call me when the security deposit cheque is ready. He never called, my email requests are not answered, my calls are ignored since then. Now already 2 weeks.
I do have proof of handing over the security deposit cheque (by the real estate agency that arranged the apartment rental), that it was cached by the landlord and a written acknowledgement that the apartment was handed over with no issues.
What is the correct and most effort-time efficient way to make the landlord fulfill his obligations and return the security deposit to me?
Thank you,
V.
Dear Sir,
Please take a note that you have the option to file a complaint in RERA.
You shall produce all the documents (original tenancy contract, written acknowledgement and cheque copies) while filing the case. We can assist you with this issue.
Please feel free to contact us on the phone or email for further details and assistance.
Regards.
Dear Questioner,
We can definitely help you in this case.
You can initiate a complaint with the RDC so that you can claim the security cheque amount from the landlord.
Kindly contact us on the phone for a detailed discussion or write to us at our email for further assistance.

Hello.
You should send an official e-mail to the real estate agent\landlord requesting them to release the deposit.
You could mention you will have no option, but to file a complaint at Rent Dispute Settlement Center of Dubai Land Department in case the deposit will not be refunded within a specified period of time.
Regards,
Maha Bin Hendi Law Firm Team