Q: Hi Nikhat, I am applying for a New Zealand residency and need a Dubai Police Clearance Certificate for my stay in Dubai from 2006 to 2009. I had applied for a credit card in the year 2009 and had never used it, but I assume due to some annual fees there was some outstanding amount. How do I get this sorted to get a PCC? Also, I do not have an Emirates ID and have taken a fingerprint card from New Zealand attested by the UAE embassy. Please guide me or give me the contact details of anyone who can help me.

Q: I am an ex-resident in Dubai and been there for approximately 6.5 years. I left Dubai in Apr 2015 due to family reasons and haven't paid a loan and credit card. Now, if I need a police clearance certificate for me, will that certificate make me go through the process? If I am planning to file a PR to Canada for that purpose, will the UAE Embassy issue me the PCC with a clear record or? Kindly advise.

Q: Dear Sir, Can I obtain a police certificate from Dubai online without the need to have my fingerprints taken, since it is a long process to have it done? I am not living in the UAE, I used to live there and left in 1998. Thank you.

Q: Hello sir, My brother came here to Dubai on a visit visa, but somehow he lost his passport and ID somewhere. He was given an ID by a driver to show to the police. He was told that if he shows this driver's ID to the police, they are going to leave him, otherwise, he will get deported. He got scared and showed the police checkpoint a fake ID widout knowing any rules. Now, he is in jail waiting for the court's order. What will happen now? My family is struck by load of burdens. Please help us!

Q: Hi, I left the UAE in 2013, live in the USA. I need a ''certificate of good conduct'' for immigration purposes from the UAE government. I see how easy to get it online, but there's one issue, I have no idea where my old Emirates ID is and my # is nowhere to be found. Is there a possibility to get this certificate on my Emirates ID # somewhere? Thanks

Q: Salam, I would like to ask for your advice regarding a criminal case filed against me 9 years ago. As per the public prosecution, charges were dropped in 2018 and I got court papers saying the case is dropped. However, my name still remains in the police database. I applied 4 times for PCC in the last 4 years, all got canceled. Can you advise on this? Thank you

Q: Dear Sir/Madam, I applied for SIRA, and it requires a police clearance certificate. However, it was rejected due to a case where someone else stole money, and the person who lost the money also blamed me. After the inquiry, she said she would finish the contract, and my company agreed to pay just to prevent that. After the case was closed, I applied for SIRA, but CID said that I was guilty. I was not guilty; my company checked everything. Now, how can I obtain my certificate when CID refuses to issue it?

With the introduction of the new procedures for obtaining a power of attorney (POA) remotely in the UAE, after it was mandatory to appear in person in front of the notary public as a global rule to ensure the identity and intention of the person requesting a POA, we put between your hands this brief guide for how you get it done.