Pressure tactics by the collection agent of a bank

Hi Sir,

I have a concern regarding the issue with a collection agent for RAK Bank.

I didn't pay my credit card debts for several months due to some family financial matter.

Now, I am in trouble and put in a warning by the management for termination, because of the collection agent who keeps on sending emails to the company's email addresses on our website.

He is harassing me also and affecting my emotions, mental health and credibility in the company.

I have informed him that I can provide a payment by next month, but he keeps on insisting to pay on 28 and sending to the company's email address.

What should I do?