I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment. One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled. They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them. What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices? It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome? Both the agency and the hotel are in Dubai.

Lawyers misunderstood my question. Please read carefully and then guide me. Case Type: Civil Case Claim amount: 400,000 Paid: 65,000 Reason: Commercial agreement of supply Emirate: Ajman This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address. I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000. Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim. According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim. So I want to reopen the case file. I want the court to reinvestigate and start the case from scratch. 1) How can I make that request? 2) What documents are required? 3) Chances of reopening of case? 4) Cancellation of arrest warrant Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.

A bank has filed an execution cheques case through the Dubai Courts due to nonpayment of a personal loan and credit card. Is a travel ban automatically applied? I looked on the Dubai Courts website, and it says the judge has issued a “reserved” order for my case. Furthermore, when the bank emails, they threaten me with a travel ban. So I am assuming there is no travel ban issued (but I don’t know). I haven’t received any notice of a travel ban. If there is a travel ban, how do I find out? I have checked the Dubai police app, and there are no financial crimes against me. Please advise if you know.

Hello, How can I file a counter-complaint against a person who made a false report about me for public cursing, which I never did? He made the complaint about three months after we last met. I now have a case because of it, but I never said any bad words to him. I was stopped at the airport because of that.

Hello, If a person has a criminal case in the UAE, can he or she travel to any other GCC country on a work visa?

Hello, I got an offer letter from another company. I want the immediate cancellation paper before 20th April. I don't have time to submit my notice period registration. What should I do? Please give me the best advice!

Hello, During the notice period, is an employee allowed to take sick leave? If not, can the employer deduct the sick leave from the employee’s end-of-service benefits? Additionally, what is the legal basis for this? Specifically, which law or ministerial decision governs this matter?

I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment. One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled. They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them. What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices? It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome? Both the agency and the hotel are in Dubai.

Hi, I have been here for 3 years now and paid the increased amount (as per the agreement) for the 4th year. However, the landlord did not send me back the signed contract, although I have both made the payment for the full year via bank transfer and sent my signed contract to him. I need to renew my Ejari; however, how can I do it without the landlord's signature? I have all the previous contracts signed by both parties, along with the Ejari for those contracts.

A bank has filed an execution cheques case through the Dubai Courts due to nonpayment of a personal loan and credit card. Is a travel ban automatically applied? I looked on the Dubai Courts website, and it says the judge has issued a “reserved” order for my case. Furthermore, when the bank emails, they threaten me with a travel ban. So I am assuming there is no travel ban issued (but I don’t know). I haven’t received any notice of a travel ban. If there is a travel ban, how do I find out? I have checked the Dubai police app, and there are no financial crimes against me. Please advise if you know.