I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed. He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit. The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement. Please let me know what I should do.

Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

Hello, I own and run a company. We received stock from an international supplier in 2019. However, we were unable to pay due to financial circumstances. The supplier is now threatening to file a civil case in 2025. Is there a limitation period within which they can still pursue this debt?

What is the responsibility of the employee? The employment contract is set to conclude on 31st May 2025. The employee initiated discussions regarding a salary increment approximately 30 days prior, during which the management engaged in meetings with the employee but ultimately decided to maintain the current salary. The employee subsequently chose not to renew or continue the employment, this decision having been finalized in a meeting held on 20th May 2025. How does the notice period apply in this context? Specifically: 1) Would the grace period (30 days after the contract/visa ends) be considered as fulfilling the notice period requirement? 2) Is the employee entitled to request a different salary during this grace or notice period?

Hello, I have a complaint registered against me. The crime description is "breach of trust by embezzlement." Can I travel outside the UAE? I don't have any travel ban against me.

Hello, Dubai Courts have sent a circular to freeze my assets in a cheque execution case dating back to 2023. An installment plan was in place, but I missed payments. The outstanding amount is AED 26,000. How can I avoid seizure of my salary bank account? Thank you!

Hello, I had evicted the tenant by giving 1-year notice with the reason being for personal use. After 1 year, the tenant vacated the apartment. I gifted this property to my son, who is 18 years old. Can my son rent out this property?

Hello, I recently made a Google review (and gave 1 star) regarding a grooming gone wrong to my fur baby's long, beautiful coat. Everything was done badly and so wrong; it was so upsetting and disappointing. The owner reached out and gave some free vitamins to my baby boy and even offered to share my résumé with his contacts because I am currently searching for a job. After an hour, the owner called asking me to delete my review. I messaged him not to pressure me or force me into doing something I don’t want to do, and told him I didn’t expect he wanted me to delete the review in exchange for the vitamins he gave for my fur baby. I updated my review and mentioned that I appreciated the gesture. But he called again, threatening that his business partner might file a case against me. Can they really do that to me, even if I didn’t directly ask for the vitamins and I didn’t say any bad word against their company? I just made an honest review based on an upsetting and frustrating grooming service.