I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment. One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled. They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them. What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices? It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome? Both the agency and the hotel are in Dubai.

Lawyers misunderstood my question. Please read carefully and then guide me. Case Type: Civil Case Claim amount: 400,000 Paid: 65,000 Reason: Commercial agreement of supply Emirate: Ajman This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address. I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000. Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim. According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim. So I want to reopen the case file. I want the court to reinvestigate and start the case from scratch. 1) How can I make that request? 2) What documents are required? 3) Chances of reopening of case? 4) Cancellation of arrest warrant Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.

A bank has filed an execution cheques case through the Dubai Courts due to nonpayment of a personal loan and credit card. Is a travel ban automatically applied? I looked on the Dubai Courts website, and it says the judge has issued a “reserved” order for my case. Furthermore, when the bank emails, they threaten me with a travel ban. So I am assuming there is no travel ban issued (but I don’t know). I haven’t received any notice of a travel ban. If there is a travel ban, how do I find out? I have checked the Dubai police app, and there are no financial crimes against me. Please advise if you know.

Hello, How can I file a counter-complaint against a person who made a false report about me for public cursing, which I never did? He made the complaint about three months after we last met. I now have a case because of it, but I never said any bad words to him. I was stopped at the airport because of that.

Hello, If a person has a criminal case in the UAE, can he or she travel to any other GCC country on a work visa?

Hi, I have been here for 3 years now and paid the increased amount (as per the agreement) for the 4th year. However, the landlord did not send me back the signed contract, although I have both made the payment for the full year via bank transfer and sent my signed contract to him. I need to renew my Ejari; however, how can I do it without the landlord's signature? I have all the previous contracts signed by both parties, along with the Ejari for those contracts.

Hello, How can I file a counter-complaint against a person who made a false report about me for public cursing, which I never did? He made the complaint about three months after we last met. I now have a case because of it, but I never said any bad words to him. I was stopped at the airport because of that.

Dear, I have a labor claim for salary pending with the Al Ain court and received the final decision in my favor. After waiting for one month, my employer still did not pay my pending salary. I filed an execution case again on 21-Mar-25. Can you advise how long I should wait to get my pending salary? (My owner is a local Arabi from Al Ain.) Note: Presently, my company’s operations are closed due to nonpayment of shop rent for 3 months (no assets at present). Please advise how I will get my money.

Hello, If a person has a criminal case in the UAE, can he or she travel to any other GCC country on a work visa?

Hello, I want to know the UAE rules regarding second marriage for expats. I am a Pakistani national and already have a wife back in my home country. Now, I want to do a second marriage in the UAE with a Moroccan girl. Can you please let me know the procedure involved? Can I get my marriage registered in the UAE? Is it mandatory to disclose the first marriage? I am on an employment visa in Dubai.

I would like to know how to clear my police record due to a legal case that was closed 1 year ago. I need to clear it in order to be able to get a job position.

Hello, My friend has just come back from traveling to find his storage space burnt down in Dubai. He is a photographer and musician with high-value items. Everything has been burnt down. What does he do now?

Hi, I have a civil case in Dubai. Will this result in my visa being rejected? Will my visa processing be affected?

I raised a cheque execution case against a company and its owner and won. There is a travel ban on him. I was receiving installments for three months and now he stopped paying. The court after request summoned him. In total, he paid only 30% of the owed money. I found that his company license is expired and also in the month his visa will expire. Does he have any option to avoid payment? Please note he was deceived by showing no money in his bank account and no assets in his name but he is running multiple businesses. Also a month ago, he tried to convince me to lift the travel ban but I refused to do so. But he submitted a guarantee and left UAE. Now the status shows he is back in the UAE and the travel ban imposed again. But after that, he stopped payment. Is there a 1% chance of him not paying me the remaining money? Is there a way he can leave the country through the Amnesty program or any of this sort?

I got RDSC judgment in my favor awarding termination of my lease from May 2024 to May 2025. The landlord made an appeal and lied about my request for termination on 4 December. My lawyer didn't give any response so the landlord won the appeal. Recently, the Landlord asked for the keys back and said I have overstayed since 4 Dec for not returning the key. He said he could cash my last rent cheque and wouldn't return the deposit. I gave him my friend's address and said to pick up the key from there but to return my deposit and last rent cheque but he does not agree. He wants to keep the deposit.