أسئلة وأجوبة
أسئلة وأجوبة
3 متاح 3 • عرض الجميعمسؤولية موظف عن عملية دفع خاطئة
س: إذا حدث وتم اختراق نظامنا، وتمت عملية دفع بالخطأ وأرسل المبلغ إلى حستب بنكي خاطئ وهو الحساب البنكي للمخترق، هل سيكون الشخص الذي أرسل المبلغ هو المسؤول عن دفع المبلغ الذي تم تحويله لمخترقي النظام؟
هل يحق للشركة رفع دعوى لمرتكب ذلك الخطأ؟
2018/03/20
1379
تم تحويل قرض بطاقة الائتمان إلى حساب خاطئ. ما يجب القيام به؟
س: سيدي العزيز / سيدتي العزيزة،
تم تحويل قرض بطاقتي الائتمانية إلى حساب خاطئ. الشخص ليس على استعداد لرد المبلغ.
هل هناك أي فرصة لاستعادة المال؟
يرجى تقديم المشورة لي.
2022/10/04
467
Bank rejects my dispute for unauthorized transactions. What next?
Q: Good day,
I'm using a credit card with one of the banks in the UAE. I received an SMS stating that my card was added to Apple Pay, followed by a debit transaction of AED 15,000, then two OTPs, and finally seven debit transactions.
By the time I blocked the card, a total of eight transactions had occurred, amounting to more than AED 90,000.
I immediately called the bank after blocking the card and reported all the fraudulent transactions. I also sent Dispute Forms the same day.
The next week, the bank sent me an email rejecting all dispute transactions, stating that they were done in a secure environment with Apple Wallet, etc., and were tokenized transactions.
Now they are asking me to pay all outstanding amounts. I did not authorize these transactions, never entered any OTP anywhere, and informed the bank within less than one hour of these fraudulent transactions.
How can I resolve this situation? Do I have a chance of winning if I file a civil case?
+1
2024/04/24
728
قوانين وتشريعات
2 متاح 2 • عرض الجميعFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
1985/12/15
148571
Federal Decree-Law No. (31) of 2021 Promulgating the Crimes and Penalties Law
The provisions of this Federal Decree-Law No. (31) of 2021 Promulgating the Crimes and Penalties Law, known as the "New UAE Penal Code", governs criminal actions in the United Arab Emirates. The New Penal Code repeals the previous UAE Penal Code (Federal Law No. (3) of 1987 Promulgating the Penal Code).
2021/09/20
520
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعCan a company terminate an employee for refusing to do work not in the contract?
Hello,
Is it allowed for a company to terminate an employee because the employee refused to do work not stated in the contract?
2025/05/07
18
Can I be convicted of driving under the influence even if the alcohol test came back negative?
Hello,
I was driving my car when the police stopped me at one point on the road and told me that I was driving under the influence of alcohol.
I tried hard to deny that because I had not actually consumed any alcoholic beverages that day or in the previous three days.
However, a report was filed and a case was opened, but the alcohol test report came back negative. Will I be convicted despite that?
Please answer me. It is urgent.
2025/05/07
20
Can we legally claim unpaid dues for food supplies based on emails and invoices?
Hello,
We have an agreement with a company to supply food for their buffet on a daily basis, with invoices to be issued monthly and payment to be made every three months.
The relationship actually lasted for nine months, and payment was made for two periods. In the third period, due to disagreements between our company and the company to which the supply was made, they refused to pay, noting that the outstanding amount so far is fifty-four thousand dirhams.
Can we claim the amount, noting that the agreement is not written, but there are emails exchanged between us and invoices?
2025/05/07
17
Can the authorities allow me to leave the UAE on my own after completing my imprisonment?
Hello,
Is there a way out or a possibility that the authorities don't deport me and instead give me a time period to leave the UAE on my own after I have completed my imprisonment and paid the fine?
2025/05/07
16
Is it possible to pay a fine instead of serving 1 month imprisonment and still face deportation?
Hello,
I got 1 month imprisonment, a 100 AED fine, and deportation.
Is there a way out if I can pay instead of serving 1 month imprisonment and still get deported?
2025/05/07
8
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعCan the authorities allow me to leave the UAE on my own after completing my imprisonment?
Hello,
Is there a way out or a possibility that the authorities don't deport me and instead give me a time period to leave the UAE on my own after I have completed my imprisonment and paid the fine?
2025/05/07
16
Is it possible to pay a fine instead of serving 1 month imprisonment and still face deportation?
Hello,
I got 1 month imprisonment, a 100 AED fine, and deportation.
Is there a way out if I can pay instead of serving 1 month imprisonment and still get deported?
2025/05/07
8
How can I go back to the Philippines if my visa expired and I’ve overstayed in the UAE?
Hello,
I'm from the Philippines. I work here as a maid. My employer didn't process my visa.
I overstayed here, and my visa expired on January 23, 2025. Today is May 6, 2025. I want to go home to the Philippines.
What should I do?
2025/05/07
19
Does my employer have the right to send me back to my home country after I resign?
Hello,
I'm currently on a probation period. However, since the environment is toxic, I have decided to resign. I also agreed to pay for the visa costs incurred.
I was hired here in the UAE and not from the Philippines. However, my employer told me that he will send me back to the Philippines.
Does he have the right to do that?
2025/05/07
14
What can I do if the landlord has not been responding to renew the commercial lease contract and Ejari?
Good day.
For the last 3 years, the landlord's office has not responded to renew the contract, so I contacted RERA for renewal.
The office doesn't respond to emails related to renewal, even though I started sending emails and reminders 2 to 3 months before expiry, and I have no choice but to contact RERA and send a notice.
Once the renewal was processed by law, the landlord's office delayed in releasing the Ejari. Since it is a commercial property, my renewals are related to a staff visa, and I have to pay delay penalties.
The landlord's office staff tried to take advantage of the Emirati owner, and no direct meeting was fruitful.
What is the law that safeguards expats and sorts out issues without mutual compromise as they try to force their terms to be acceptable by law and not supported by any documentation?
2025/05/06
19
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعCan a company terminate an employee for refusing to do work not in the contract?
Hello,
Is it allowed for a company to terminate an employee because the employee refused to do work not stated in the contract?
2025/05/07
18
Can I be convicted of driving under the influence even if the alcohol test came back negative?
Hello,
I was driving my car when the police stopped me at one point on the road and told me that I was driving under the influence of alcohol.
I tried hard to deny that because I had not actually consumed any alcoholic beverages that day or in the previous three days.
However, a report was filed and a case was opened, but the alcohol test report came back negative. Will I be convicted despite that?
Please answer me. It is urgent.
2025/05/07
20
Can we legally claim unpaid dues for food supplies based on emails and invoices?
Hello,
We have an agreement with a company to supply food for their buffet on a daily basis, with invoices to be issued monthly and payment to be made every three months.
The relationship actually lasted for nine months, and payment was made for two periods. In the third period, due to disagreements between our company and the company to which the supply was made, they refused to pay, noting that the outstanding amount so far is fifty-four thousand dirhams.
Can we claim the amount, noting that the agreement is not written, but there are emails exchanged between us and invoices?
2025/05/07
17
Can the authorities allow me to leave the UAE on my own after completing my imprisonment?
Hello,
Is there a way out or a possibility that the authorities don't deport me and instead give me a time period to leave the UAE on my own after I have completed my imprisonment and paid the fine?
2025/05/07
16
Is it possible to pay a fine instead of serving 1 month imprisonment and still face deportation?
Hello,
I got 1 month imprisonment, a 100 AED fine, and deportation.
Is there a way out if I can pay instead of serving 1 month imprisonment and still get deported?
2025/05/07
8
إجابة أخرى من
لا توجد إجابات
عرض الجميعI purchased a rented apartment in Abu Dhabi. Can I evict the tenant immediately if there is no Tawtheeq contact?
I recently purchased a rented apartment in Abu Dhabi and agreed to honor the existing lease. After the transfer, I discovered that the lease is not a Tawtheeq contract, meaning it is not officially registered.
Since I am not receiving rent (as it was a non-refundable arrangement with the seller), I prefer not to issue a new Tawtheeq. I also want to avoid a formal notice to vacate to prevent disputes, as I plan to move in.
However, I have already informed the tenant that I will not be renewing the lease. I need legal advice on the implications of proceeding without a Tawtheeq contract.
What are my risks, especially if the tenant refuses to move out?
What legal actions, if any, can the tenant take in this situation?
2025/03/25
89
What to do if you get terminated and denied gratuity for a minor mistake?
My brother has been working for a company for 11 years. In the last 3 weeks, he had an incident/accident and scratched a plane since he only had 1 person to assist him as the company was not hiring enough people.
Senior staff like him are working more to train inexperienced new hires which adds to their workload working almost 12 hours/day including travel to DWC.
The pilot said it was aesthetic and could be painted over but a police investigation ensued. Last week 3 managers and HR talked him down as the investigation concluded.
He was terminated immediately with only this month's pay and his 11-year gratuity will not be given by the company. It was not gross negligence or malicious intent, he just didn’t have enough people to help him.
He owned up to the mistake and reported the incident within 24 hours. Can he fight for the gratuity?
2025/01/13
124
How can a person under a deportation grant a POA to a trusted person for managing his assets?
A person currently under a deportation order wishes to appoint a trusted person with Power of Attorney (POA) to manage their financial and legal matters, including access to their bank account and other obligations.
What is the process for obtaining and registering a POA in this situation?
Can it be done while they are still in custody, and what steps should they follow to ensure?
Please help.
2025/01/14
125
Will the court unfreeze my account automatically after alimony payment?
Dear Sir/Madam,
The Dubai Court has frozen my bank account because I was late on an alimony payment. The money was automatically deducted from my salary this month.
Will the court automatically unfreeze the account once this is done, or will I need to petition the court to issue an order to unfreeze it?
2025/01/07
121
What is the process of renewing the visa while a criminal case is still ongoing?
What is the process of renewing the visa while a criminal case is still ongoing?
I got first instance court judgment in my favor and was declared innocent, however, the prosecution filed the appeal.
My residence visa is due for renewal next week. Can I process my renewal or it is blocked till the time this case is over?
2025/01/10
311
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعCan I renew my trade license and visa if I have multiple cheque execution cases filed against me?
Hello,
I have multiple cheque execution cases filed against me due to financial strains last year.
My trade license and visa will expire next month, along with my Emirates ID.
Is it possible for me to renew my license and visa along with EID prior to settling the execution cases?
The trade license and visa were issued by the free zone authority.
I look forward to your response.
Thanks.
2025/05/01
56
What can I do if my tenant is not providing rent cheques nor responding to renew the tenancy contract?
Hi,
I am a landlord and need advice on the following scenario.
- The contract with my tenant expired in Sep 2024. Upon requesting the renewal, the tenant mentioned that she is out of the country and will sign the renewal contract and provide the rent checks. In the meantime, she paid the first quarter of rent through a bank transfer.
- After 3 months, when the next quarter's payment was due, she deposited the next quarter's rent into my bank but did not sign the contract renewal despite my follow-up with her multiple times. At this time, she had returned to Dubai.
- Now the next quarter payment is due, however, the tenant is not responding to WhatsApp or answering calls. She is NOT paying rent or renewing the contract.
What action can I take since she is not answering my calls or messages?
She does not have a valid contract or Ejari, and her rent is delayed by 1 month. All WhatsApp messages are delivered, but she chooses not to respond.
2025/04/18
51
How can I register a complaint against my employer for holding my passport after visa cancellation?
My new employer is not changing my visa status and refuses to provide cancellation papers, especially when I don’t recall signing any cancellation documents and haven’t received my gratuity yet.
How can I register a complaint against my employer for holding my passport after visa cancellation?
I had completed my one-month notice period and followed all procedures properly when I resigned. I'm currently working in a free zone company.
2025/04/18
53
How many days do I need to wait for company cancellation following resignation and notice?
Hello,
How many days do I need to wait for company cancellation following resignation and one-month notice?
2025/04/29
45
How can we claim our money back if the cheque we received have bounced for insufficient funds?
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
2025/04/28
54
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow to formalize a verbal agreement into a legal document in the UAE?
Dear Lawyers,
Is there any legal option available in the UAE for two persons with a verbal agreement to formalize it in a legal document for assurance?
2024/11/22
82
Do daughters have the right to know information about a business fully inherited by mother from father?
Dear Lawyers,
My deceased father owned a business in the UAE. He has a will stating that all property and the ongoing business go to my mother after him.
My brother is part of the business, and my mother stays with him. I want to know, as per UAE law:
1. Do married daughters have any rights to be informed about the business's health?
2. Can married daughters claim any share or role in decision-making for the business, given that the will states that after my mother, the inheritance will be equally shared among siblings?
2024/11/01
103
Can a mother sue in the UAE to regain custody after her ex-husband took their child from Jordan?
Hello,
I know a divorced couple where the mother holds custody of the child. They are both from Jordan. The father took the child and left to the UAE.
Can the mother file a lawsuit against the ex-husband in the UAE since he is there?
2024/10/29
137
Bought a car in Dubai assured as flood-free, but discovered it was flooded. What should I do?
Dear Lawyers,
I bought a car from a dealer in Dubai for AED 64,000. After taking delivery, I learned that the car was flooded.
At the time of purchase, the dealer assured me that the car was 100% free from flooding and major accidents. What should I do now?
Is it possible to get my money back?
2024/10/30
294
When should the company cancel me if my contract and labor card have expired, but my ID is still valid?
Dear Lawyers,
When should the company cancel me if my contract and labor card have expired, but my ID is still valid?
2024/11/01
514
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعCan I renew my trade license and visa if I have multiple cheque execution cases filed against me?
Hello,
I have multiple cheque execution cases filed against me due to financial strains last year.
My trade license and visa will expire next month, along with my Emirates ID.
Is it possible for me to renew my license and visa along with EID prior to settling the execution cases?
The trade license and visa were issued by the free zone authority.
I look forward to your response.
Thanks.
2025/05/01
56
Can I return to Dubai after 12 years away on a new employment visa?
Hello,
I came from Dubai to India on emergency leave, but unfortunately, I did not return. It has now been 12 years. Can I go to Dubai on a new visa?
I have already received a new employment visa from another employer.
Can I return to Dubai, or will there be any problems with UAE immigration?
Please advise!
2025/04/30
24
Can a company terminate an employee for refusing to do work not in the contract?
Hello,
Is it allowed for a company to terminate an employee because the employee refused to do work not stated in the contract?
2025/05/07
18
How can I go back to the Philippines if my visa expired and I’ve overstayed in the UAE?
Hello,
I'm from the Philippines. I work here as a maid. My employer didn't process my visa.
I overstayed here, and my visa expired on January 23, 2025. Today is May 6, 2025. I want to go home to the Philippines.
What should I do?
2025/05/07
19
A hair salon caused serious damage to my hair and scalp. What can I do to sue them?
I’m looking for legal advice regarding a hair salon incident that caused serious damage to my hair and scalp.
I visited a salon for a colouring treatment, during which two rounds of bleach, which is not what I booked in for, were given to me without proper approvals, and were applied back-to-back without a strand test or proper consultation.
As a result, I’ve been experiencing extreme hair breakage, daily hair loss, and ongoing scalp irritation. This has been especially distressing as I’m currently pregnant.
It’s now been over 20 days since the incident, and despite multiple polite follow-ups, the salon has ignored all communication.
I’m now exploring legal action to pursue compensation for the physical and emotional distress caused. I have full documentation, messages, and photos.
Any guidance on the best next steps or legal routes I can take would be greatly appreciated.
Thank you in advance.
2025/05/06
24
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