Bought car at Emirates auction, papers uncleared, can't use. How refund money?

Dear Questioner,

I don't know whether you filed a complaint with the company's management or not.

In any case, you can file a complaint with the Consumer Protection Hotline, and in the event of no response, you can file a lawsuit in court against Emirates Auctions to oblige it to register the car in your name.

Dear Questioner,

Carefully read the Emirates Auction terms and conditions, specifically clauses related to car ownership document transfer and timelines.

You can find these on the Emirates Auction website. Initiate communication with Emirates Auction customer service.

Explain the situation: You purchased a car 3 months ago, haven't received the car papers, and cannot use the vehicle due to this.

Even after this, if they do not respond, we will take legal action.

Share your WhatsApp number to discuss further.

Dear questioner,

If you have documentation proving the purchase and payment of the vehicle, and if you have proof that the car was not cleared and registered under your name in a manner that allows you to entertain ownership rights over the vehicle, then you can sue Emirates Auction before the commercial court of jurisdiction in order to ask for a refund as well as compensation for any actual losses and damages inflicted.

However, if the reason behind the non-registration of the vehicle pertains to you, then the case will not be ruled in your favor.

To start, you need to share all paperwork executed with a lawyer to ensure that you bought the car for actual or commercial use and not for scrap purposes.

We can aid you in this case if you choose to appoint us.

You can contact us via WhatsApp.

Send them a legal notice, then file a case against them.