أسئلة وأجوبة
Unauthorized use of free trial option and potential legal action
Dear Sir/Madam,
I hope this letter finds you well!
I am writing to bring to your attention a concerning issue regarding the unauthorized exploitation of our system's free trial option by an unknown individual who has been engaging in deceptive practices to gain access to our services.
As per our partner's recent findings, it has come to our attention that an individual has been repeatedly abusing our free trial option by utilizing various, email addresses, and mobile numbers to gain unauthorized access to our services.
It has been determined that this individual has been utilizing our facilities to engage in these activities. We don't have his personal details.
Our partner has provided evidence that supports the assertion that this unknown individual has been intentionally circumventing our terms of service and exploiting our free trial option for personal gain.
Dear Sir,
We understand your concern about the unauthorized use of your free trial option.
The individual's actions likely violate your terms of service by creating multiple accounts and misusing the free trial.
Possible Next Steps:
1. Gather Evidence: Gather all available evidence, including timestamps, IP addresses, email addresses, and mobile numbers used by the individual.
2. Review your Terms of Service: Ensure your terms clearly outline acceptable use of the free trial and the consequences of violating them.
3. Block Access: Implement technical measures to block access from suspicious IP addresses, email addresses, and mobile numbers.
4. Strengthen Security Measures: Review your security measures to make it more difficult for individuals to create fake accounts and abuse the free trial.
5. Monitor Activity: Implement systems to monitor user activity and identify suspicious behavior in real-time.
Under these circumstances, you may need to consider legal action.
For further assistance, please feel free to contact us.
Regards,
