أسئلة وأجوبة
أسئلة وأجوبة
5 متاح 5 • عرض الجميعCan tenant unilaterally refuse to use Empower services?
0
Q: I have had a rented apartment in Dubai for more than 5 years. I CHOSE NOT to have a contract with Empower for A/C. Instead, I bought a portable a/c.
The Landlord AND Empower are now saying that I have been living illegally and that I MUST pay AED 11,000 and then REGISTER with Empower and pay the monthly charges even though I do not have or want Empower services.
Can this be so? Thank you, MJ.

2017/04/20
3021
كيف يمكن استرداد الأموال المستثمرة في حالة إلغاء اللجنة الخاصة بالتصفية؟
22
س: لقد استثمرت في مشروع عقاري في إمارة دبي ولكن تم إلغاؤه وتم تشكيل اللجنة الخاصة بموجب قانون الملكية.
لكن قبل أسابيع قليلة، تم وضع قانون جديد للملكية، والذي لم يعد هناك وجود للجنة الخاصة بموجبه.
يرجى إخباري كيف يمكنني استرداد أموالي المستثمرة؟

2021/01/27
3184
Initiating a case against an immigration consultancy company
3
Q: Hi,
I have a dispute with one immigration consultancy firm in Dubai. I have signed an agreement with them for seeking their services two years ago.
However, later I came to know that they have not provided complete information for qualification on the first instance due to which my case does not qualify at all for Canadian immigration.
Now, I am asking for cancellation of the agreement, which they refuse claiming it was my mistake.
Kindly advise regarding the right forum and the way to proceed legally with my case.
Regards,
Mudassar Farooq

2017/10/14
1386
مالك العقار لا يستجيب لطلبات إصلاح مكيف الهواء - ماذا يمكنني أن أفعل؟


2
س: مرحبا،
مساء الخير!
استأجرت شقة ودفعت المبلغ المتفق عليه، دون أن أعلم أن مكيف الهواء لا يعمل.
حتى أنني طلبت مروحة، لكن مالك العقار يتجاهلني.
هل يمكنني رفع قضية ضده؟



2023/09/15
1570
Missed fitness session, now facing a "no show" fee. How can I get a refund?



2
Q: Dear Sir/Madam,
I went for a session at a fitness studio in Dubai. Before booking an appointment, you have to pay for the session. They send you a payment link and then you can book a session.
So I did this, I paid using the payment link they sent to me. I booked my appointment for tonight at 7:30 pm. I was unable to make my appointment due to client meetings running overtime. I work in a law firm myself, so you can understand how it is sometimes.
They sent me a message on WhatsApp that they would mark me as a “no show” and then they sent me a screenshot of their booking and cancellation policy, which they should have informed me of before, but failed to.
Their booking & cancellation policy states that "no show" is 100% fees applicable. My argument is that I deserve a refund of my money as they did not inform me of such a policy PRIOR to anything.
What can I do to get my money back?




2024/01/18
73
قوانين وتشريعات
3 متاح 3 • عرض الجميعFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9967
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
624
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
2007/03/29
224

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعCan I be convicted of driving under the influence even if the alcohol test came back negative? 0
Hello,
I was driving my car when the police stopped me at one point on the road and told me that I was driving under the influence of alcohol.
I tried hard to deny that because I had not actually consumed any alcoholic beverages that day or in the previous three days.
However, a report was filed and a case was opened, but the alcohol test report came back negative. Will I be convicted despite that?
Please answer me. It is urgent.
2025/05/07
20
Can we legally claim unpaid dues for food supplies based on emails and invoices? 0
Hello,
We have an agreement with a company to supply food for their buffet on a daily basis, with invoices to be issued monthly and payment to be made every three months.
The relationship actually lasted for nine months, and payment was made for two periods. In the third period, due to disagreements between our company and the company to which the supply was made, they refused to pay, noting that the outstanding amount so far is fifty-four thousand dirhams.
Can we claim the amount, noting that the agreement is not written, but there are emails exchanged between us and invoices?
2025/05/07
17
Can the authorities allow me to leave the UAE on my own after completing my imprisonment? 0
Hello,
Is there a way out or a possibility that the authorities don't deport me and instead give me a time period to leave the UAE on my own after I have completed my imprisonment and paid the fine?
2025/05/07
16
Is it possible to pay a fine instead of serving 1 month imprisonment and still face deportation? 0
Hello,
I got 1 month imprisonment, a 100 AED fine, and deportation.
Is there a way out if I can pay instead of serving 1 month imprisonment and still get deported?
2025/05/07
8
A hair salon caused serious damage to my hair and scalp. What can I do to sue them? 0
I’m looking for legal advice regarding a hair salon incident that caused serious damage to my hair and scalp.
I visited a salon for a colouring treatment, during which two rounds of bleach, which is not what I booked in for, were given to me without proper approvals, and were applied back-to-back without a strand test or proper consultation.
As a result, I’ve been experiencing extreme hair breakage, daily hair loss, and ongoing scalp irritation. This has been especially distressing as I’m currently pregnant.
It’s now been over 20 days since the incident, and despite multiple polite follow-ups, the salon has ignored all communication.
I’m now exploring legal action to pursue compensation for the physical and emotional distress caused. I have full documentation, messages, and photos.
Any guidance on the best next steps or legal routes I can take would be greatly appreciated.
Thank you in advance.
2025/05/06
24
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