أسئلة وأجوبة
I paid deposit for a car from a dealership to discover the car has hidden defects. How to get refund?
My wife and I went and saw a car at a dealership in the Sharjah car market. The dealer claimed the car had a very minor accident.
We asked for some scratches to be fixed as a condition to buy, and he agreed. We paid 1000 dirhams and signed. later, he asked for another 4000.
I transferred another 4000 online to him, so in total I paid 5000 Dirham, and sent him a note about the expectations, and he responded back with “agreed” on Whatsapp.
A few days later he said the car is ready. We went but none of what we agreed on was done. He asked us to come back again on Monday.
On my request, he sent this note on Whatsapp and agreed to refund the deposit on Monday if the car was still not ready.
On Monday the car wasn't ready. I asked for my refund as he agreed before but he refused.
I asked for a receipt of my 4000 payments. He forged the document and added a note about the 4000 on the document that I already signed, to make that a non-refundable!
Later I found the car also had a major accident and he distracted us.
There are people who do not cheat others out of big money.
They know that the other party will not remain silent, and will continue to pursue them with the law and the judiciary, and does not care about the costs, because the amount is greater in all cases.
These cheating people are professional in cheating with little money because the other party will not pay greater costs for a small amount. You seem to have had bad luck with this kind of person.
In any case, send him a legal notice to refund the amount, and if he has a company or shop, you can file a complaint with the Consumer Protection Department.
And if none of that works, you have no choice but to file a civil case against him.
