أسئلة وأجوبة
أسئلة وأجوبة
5 متاح 5 • عرض الجميعما الذي يجب القيام به عند سرقة بطاقات الائتمان الخاصة بي؟
3
س: سيدي العزيز / سيدتي العزيزة،
لقد تعرضت للسرقة مؤخرًا في دبي. لقد اعتدى اللصوص علي. قيدوا يداي ورجلاي وضربوني. لقد أوقفوا أنفاسي وطلبوا الرموز السرية لبطاقات الخصم / الائتمان الخاصة بي وأخذوا تفاصيل البطاقة بالقوة وسحبوا النقود من بطاقات الخصم والائتمان الخاصة بي.
وبعد سحب المبلغ النقدي/المعاملة، تركوني على قيد الحياة وأطلقوا سراحي وهربوا. اتصلت على الفور بمركز الاتصال الخاص بالبطاقات وقمت بحظر جميع بطاقات الائتمان/الخصم وقمت بزيارة مركز الشرطة وسجلت شكوى ضد المجرمين.
ألقت شرطة دبي القبض على أحد المجرمين (من أصل 6). والقضية الآن أمام محكمة الجنايات. نظرًا لأنني كنت أحمل بطاقات ائتمان من بنوك مختلفة، استخدم اللصوص الحدود النقدية لجميع بطاقات الائتمان. الآن البنوك تلاحقني لسداد المبالغ المسحوبة.
من فضلك أعطني فكرة عامة، ماذا علي أن أفعل؟
هل أحتاج إلى رفع قضية مدنية؟
علاوة على ذلك، ليس لدي أموال لأدفعها للبنك ولا أستطيع أبدًا أن أدفع للبنوك نظرًا لأنني لم آخذ تلك الأموال.
يرجى تقديم النصيحة.

2022/04/11
649
Dispute re stolen money for PRO service
1
Q: Hi, I am in a dispute with someone who has stolen money on a pretence of offering a PRO service. The invoice and crime committed all originate in Dubai.
I have told the assailant he needs to pay or I will raise a case against him and he moved to RAK recently where I found out where he lived and told him now I can make a court case. There are 20 other people I know he owes money to also.
He reported me to RAK police for harassment and threats even though my only threats were to do a combined court case with 25 other people against him and I told him Dubai police or CID will come for him if I report him. I went to Dubai police station who told me that the whole issue is a Dubai issue and not to worry.
What do I do? My number has changed from the one these crooks have so I don't know if RAK police called or not.

2017/05/01
637
Recovery of property lost due to fraud
0
Q: Dear sir,One of my friend promised me to get a job in Dubai and demanded for money and my degree. After arrangement of money I agree to pay 80K and sent my degree through courier.I paid 20000 directly in his Indian IDBI bank account and rest of 60000 by cheque in his same account in the month of march 2016. I have all whatsapp chat conversation and voice message from his Dubai no.Now he has shown his actual face and I came to know that I was traped.Is there any way to recover my amount from them?Thanks and regardMohammed jahangir

2016/07/12
1150
Credit card fraud: Bank threatens travel ban and civil case



4
Q: Dear Sir/Madam,
I need some advice.
I had a credit card that I cleared when I learned about the acquisition of the bank by another one. After settling all my dues, I kept the card at home and stopped using it.
However, I experienced a fraudulent transaction on my card, amounting to close to 32,000 AED. When I received a message from the bank with an OTP, knowing that I did not initiate the transaction, I immediately called the bank to block the card.
They asked me to file a dispute, which I did, and they assured me that the transaction would be stopped since the card was blocked. Unfortunately, two days later, on October 19, 2020, the money was deducted from my account.
After the acquisition, the bank advised me to fill out the dispute forms again and file a police report, which I did.
I have kept all records from day one until now, which has been almost 2.5 years. However, the bank is now sending me an email about imposing a travel ban and a civil case.




2023/04/15
786
Bank rejects my dispute for unauthorized transactions. What next?




6
Q: Good day,
I'm using a credit card with one of the banks in the UAE. I received an SMS stating that my card was added to Apple Pay, followed by a debit transaction of AED 15,000, then two OTPs, and finally seven debit transactions.
By the time I blocked the card, a total of eight transactions had occurred, amounting to more than AED 90,000.
I immediately called the bank after blocking the card and reported all the fraudulent transactions. I also sent Dispute Forms the same day.
The next week, the bank sent me an email rejecting all dispute transactions, stating that they were done in a secure environment with Apple Wallet, etc., and were tokenized transactions.
Now they are asking me to pay all outstanding amounts. I did not authorize these transactions, never entered any OTP anywhere, and informed the bank within less than one hour of these fraudulent transactions.
How can I resolve this situation? Do I have a chance of winning if I file a civil case?





+1
2024/04/24
651
قوانين وتشريعات
2 متاح 2 • عرض الجميعFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
1985/12/15
148385
Federal Law No. (3) of 1987 Promulgating the Penal Code 29
This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.
1987/12/08
47912

متميز
إجابة أخرى من
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My company changed the boss, but the company name is still the same.
Is there any way I can't get all my benefits for 6 years?
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How can I cancel my current visa immediately without serving notice? 0
Hello,
I got an offer letter from another company. I want the immediate cancellation paper before 20th April.
I don't have time to submit my notice period registration. What should I do?
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2025/04/04
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During the notice period, is an employee allowed to take sick leave? 0
Hello,
During the notice period, is an employee allowed to take sick leave? If not, can the employer deduct the sick leave from the employee’s end-of-service benefits?
Additionally, what is the legal basis for this? Specifically, which law or ministerial decision governs this matter?
2025/04/04
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Can I request reopening a civil case if the judgment was in my absence due to sending notices to the wrong address? 0
Lawyers misunderstood my question. Please read carefully and then guide me.
Case Type: Civil Case
Claim amount: 400,000
Paid: 65,000
Reason: Commercial agreement of supply
Emirate: Ajman
This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address.
I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000.
Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim.
According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim.
So I want to reopen the case file.
I want the court to reinvestigate and start the case from scratch.
1) How can I make that request?
2) What documents are required?
3) Chances of reopening of case?
4) Cancellation of arrest warrant
Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.
2025/04/04
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I booked a hotel stay for Eid through a travel agency and it was canceled two days before Eid. What to do? 0
I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment.
One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled.
They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them.
What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices?
It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome?
Both the agency and the hotel are in Dubai.
2025/04/04
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متميز
إجابة أخرى من
1544 1544 إجابات •
عرض الجميعCan a person with a UAE criminal case travel to another GCC country on a work visa? 0
Hello,
If a person has a criminal case in the UAE, can he or she travel to any other GCC country on a work visa?
2025/04/07
173
Missing business partner since 2003. What to do about his share in the LLC? 0
Hello,
I am a manager of an LLC company with 25% share. In February 2003, a partner joined the company with a 25% share.
After two months, he didn’t like the company and left. After two years, we did not know where he was. We just heard that he left to Tunisia before his visa expired.
What to do with his 25% share, please?
2025/04/07
128
Can a Pakistani expat register a second marriage in the UAE without disclosing the first? 0
Hello,
I want to know the UAE rules regarding second marriage for expats. I am a Pakistani national and already have a wife back in my home country.
Now, I want to do a second marriage in the UAE with a Moroccan girl. Can you please let me know the procedure involved?
Can I get my marriage registered in the UAE? Is it mandatory to disclose the first marriage? I am on an employment visa in Dubai.
2025/04/07
135
How much time do I have to start paying after the verdict in the appeal court? 0
Hello,
How much time do I have to start paying after the verdict in the appeal court?
And what's the probability of freezing my account or traffic file if I’m paying?
2025/04/11
83
Can an employer post an employee’s photo on social media without their consent? 0
Hello,
Can an employer post an employee's photo on social media, LinkedIn or Instagram, without the employee's consent?
Secondly, the employer is forcing the employee to update the company details in the employee's profile.
I believe LinkedIn and Instagram are personal profiles and one cannot be forced to update the details. This photo was taken in the office.
2025/04/11
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إجابة أخرى من
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عرض الجميعإمكانية المطالبة بالمستحقات العمالية بناءً على الراتب الفعلي وليس المكتوب في العقد 0
السلام عليكم،
أعمل في شركة في العين مند ثلاث سنوات ونصف "منها سنة وعشرة أشهر إقامة تابعة للشركة" وما تبقى كنت أعمل بالإعارة من شركة أخرى. راتبي في عقد العمل 500 درهم ولكن راتبي الفعلي 2500 درهم.
هل يحق لي المطالبة قانونًا على حسب الراتب الفعلي؟
وهل فترة العمل بالإعارة تدخل ضمن أيام المستحقات؟
علمًا بأنني أستلم راتبي بشكل مباشر بإيصال قبض من الشركة، وراتب العقد (500) أستلمه بنكيًا أو عبر فروع الأنصاري.
2023/07/17
222
Mold in apartment due to construction fault: Can I get compensation? 0
Hi everyone,
I rent an apartment. After two days in the apartment, water started leaking from the ceiling.
It turned out to be a fault in the building's construction, which caused condensation in the false ceilings. When the panels were demolished, it was found that they were all full of mold.
The building manager has started work, but the apartment is no longer habitable.
Should the landlord compensate me for the lack of peaceful enjoyment of the property?
2023/07/17
424
New owner in Dubai with no Ejari and previous tenant: What are his rights? 0
Dear Sir/Madam,
I recently purchased a studio flat in Dubai that was previously tenanted under a Tenancy Contract from November 2022 to November 2023.
However, there is no registered Ejari to establish a tenant-landlord relationship in the Dubai Government record.
The previous landlord had given the tenant a year's notice to vacate the flat, which was given six months ago. Now that I have purchased the flat, I have asked the tenant to replace the cheques, but she has refused to cooperate.
Can you please advise me on whether I am obligated to continue the Tenancy Agreement signed by the previous owner, given the absence of an Ejari?
Alternatively, when can I tell her to vacate the flat, or do I have to wait until November 2023?
Secondly, I would like to know if I need to serve the tenant with an eviction notice again to vacate the flat. If so, for how long is the remaining period valid, or do I need to issue a new eviction notice of one year?
I would appreciate your prompt response.
Many thanks!
Kind Regards,
2023/04/11
1717
My company is asking us to work 9 hours this Ramadan. What can we do? 0
My company is asking us to do 9 hrs. duty this Ramadan starting last 8th of April 2023 without overtime pay.
And no one from my colleagues wants to complain as they are scared of what might happen.
Just today, my showroom manager is asking me to extend until 12 pm when I started my duty from 10 am and I am fasting.
What can I do?
2023/04/13
543
Issuing a legal notice for non-payment and false accusations by a client 0
Hello,
We would like to issue and send a notice/legal notice to one of our clients for none payment of dues and false accusations.
How can this be done?
2023/04/15
471
احصل على عروض أسعار من محامين
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أرسل طلبك واحصل على عدة
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محامين مؤهلين.
أسئلة شائعة
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اطلب استشارة من محامٍ