I purchased a tour voucher from a holiday agency in Dubai in 2023 worth AED 4239.00, but was not able to use it due to a visa problem. I have constant email and communication through phone with them, and they informed me back then that my voucher will be available and has no expiration date that I can use anytime I want. Now I wanted to use it, so I called them last Saturday, 31st May 2025, and they told me it has already expired due to the new policy. Can I still claim and ask for my money back?

I’ve been on overstay for a couple of months. Is it possible for me to get a visa with an ongoing criminal case, travel ban, and civil cases (judgments issued)? If so, what would be the process?

Hello, I had a rental dispute case with my landlord. Based on the judgment, I paid the entire rent to the landlord, which the landlord has already cashed. He is not issuing the Ejari because he wants to increase the security deposit by 10% every year, which I am not accepting. I have already given the 5% security deposit. The landlord is not accepting it. He is forcing me to sign a new agreement, otherwise he will not renew the lease agreement. Please let me know what I should do.

Hello, I have filed a case against my employer, and the session is still ongoing in the Dubai court. Can I travel outside the UAE and then come back?

Hello, I had sent a cargo from Dubai to India. I received the cargo late and with 35% damage. My TV, for which I had paid AED 1500 separately as cargo fees, was received after nearly 2 months in a completely damaged condition. The cooking range was received after nearly 6 months and had superficial damage. They are not replying to my emails but are only responding through WhatsApp. Could anyone please guide me?

السلام عليكم، أعمل في شركة في العين مند ثلاث سنوات ونصف "منها سنة وعشرة أشهر إقامة تابعة للشركة" وما تبقى كنت أعمل بالإعارة من شركة أخرى. راتبي في عقد العمل 500 درهم ولكن راتبي الفعلي 2500 درهم. هل يحق لي المطالبة قانونًا على حسب الراتب الفعلي؟ وهل فترة العمل بالإعارة تدخل ضمن أيام المستحقات؟ علمًا بأنني أستلم راتبي بشكل مباشر بإيصال قبض من الشركة، وراتب العقد (500) أستلمه بنكيًا أو عبر فروع الأنصاري.

Hi everyone, I rent an apartment. After two days in the apartment, water started leaking from the ceiling. It turned out to be a fault in the building's construction, which caused condensation in the false ceilings. When the panels were demolished, it was found that they were all full of mold. The building manager has started work, but the apartment is no longer habitable. Should the landlord compensate me for the lack of peaceful enjoyment of the property?

My company is asking us to do 9 hrs. duty this Ramadan starting last 8th of April 2023 without overtime pay. And no one from my colleagues wants to complain as they are scared of what might happen. Just today, my showroom manager is asking me to extend until 12 pm when I started my duty from 10 am and I am fasting. What can I do?

Dear Sir/Madam, Can I give birth legally in Dubai if I am unmarried to the father?

Dear Sir/Madam, My employer (Federal) signed a 3-year contract with me. They have now given me 3 months' notice, ending my contract in May rather than August, saying that my contract was not renewed. There was no reason given for my non-renewal. My evaluations have been consistently excellent. Further, they are now demanding 3 months of housing allowance be repaid. Is this legal?