أسئلة وأجوبة
أسئلة وأجوبة
4 متاح 4 • عرض الجميعاشتريت سيارة جديدة من الوكالة وبها عيب خفي. ماذا يمكنني أن أفعل؟


1
س: اشتريت سيارة جديدة من تاجر سيارات [---] وبعد 5 دقائق من استخدام السيارة، ظهر تنبيه. وبعد أقل من 24 ساعة أبلغت البائعين بالمشكلة.
بعد جدال معهم حول هذا الموضوع، قمت أخيرًا بإحضار السيارة إلى الصيانة في شركتهم وأكدوا أن الجزء يحتاج إلى تغيير كامل.
أخبرتهم أنني لا أستطيع قبول سيارة معيبة والمطالبة باسترداد الأموال أو بمركبة أخرى. حتى الآن لم يكونوا على قدر من التعاون.



2022/10/05
275
ما الذي يجب فعله عند اكتشاف عيب في السيارة المستعملة بعد الشراء؟
5
س: سيدي العزيز / سيدتي العزيزة،
لقد اشتريت سيارة مستعملة من الوكيل الرئيسي للعلامة التجارية وواجهت مشاكل منذ شراءها. لقد مر الآن 3 أشهر منذ الشراء وتعرضت لعطل بسبب أعمال الإصلاح الرئيسية المطلوبة.
السيارة موديل 2017 وليست قديمة إلى هذا الحد. لدي ملاحظات وتواريخ وإيصالات لجميع الأعمال خلال تلك الأشهر الثلاثة، وقد عاد بعضها إلى الوكيل الرئيسي. سؤالي هو، بموجب قانون حماية المستهلك، ما هي الخيارات المتاحة لي ضد الوكيل الرئيسي؟
لقد مرت 3 أشهر فقط وتحتاج السيارة إلى رقم مكون من 5 أرقام لأعمال الإصلاح.
ممتن لأية نصيحة قانونية بشأن الإجراء التالي، من فضلك.

2022/06/30
1646
ما الذي يجب القيام به عند اثبات وجود عيوب في المواد المستوردة؟



1
س: سيدي العزيز / سيدتي العزيزة،
هل من نصيحة بخصوص هذه الحالة؟
لقد قمنا باستيراد المواد من مورد دولي (الصين). تم رفض المواد بعد التركيب لوجود عيوب تصنيعية (مثبتة بتقرير طرف ثالث) ولا يقبل المورد عيوبها ولا يشارك في حل المشكلة.
ما هي الخيارات القانونية المتاحة لنا كمشترين لإجبارهم في الدخول في المفاوضات لحل المشكلة أو التعويض؟
ملحوظة: المورد ليس لديه ممثل/مكتب هنا في دولة الإمارات.




2022/07/28
281
I purchased a used car and discovered it is damaged. How can I get my money back from the seller?
0
Q: I purchased a used car worth AED 85k (with no accident history) with 1 year/25000 km warranty.
After two months, my car resale was rejected/declined by an expert for having a partly damaged frame.
Please suggest how to claim my hard-earned money back.
Thanks

2023/12/20
163
قوانين وتشريعات
5 متاح 5 • عرض الجميعFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
1985/12/15
148514
Federal Law No. (10) of 1992 On Evidence in Civil and Commercial Transactions 14
The provisions of this law On Evidence in Civil and Commercial Transactions (Law of Evidence) govern evidence in civil and commercial disputes in the UAE.
1992/01/15
19120
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
1992/02/24
75378
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
610
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
2007/03/29
221

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
2025/04/28
25
Who is supposed to pay for the transfer fee, the employee or the employer? 0
Hello
I joined my new company on February 26, 2025. Upon joining the new company, I asked HR if it was free to join the company, and she said yes.
After working with them for 1 month, I experienced a salary delay, and I had to go to the office to ask why there was a delay in my salary.
That is when the HR told me she deducted my whole salary to recover the transfer fee.
Now my question is, who is supposed to pay for the transfer fee, the employee or the employer?
2025/04/28
8
Is it possible for a foreigner to get a divorce in Dubai? 0
Is it possible for a foreigner to get a divorce here in Dubai?
2025/04/28
5
After 11 months of work, how many leave days is an employee entitled to? 0
Hello,
I want to inquire regarding my leave privileges. I am now 11 months in my company. How many leaves am I privileged to?
Based on Decree-Law No. 33 of 2021 regulating labour relations and its executive regulations, you are entitled to a paid weekly rest for not less than one day, as specified in the work contract or the work regulation.
The Council of Ministers may increase the weekly rest day stipulated in this article. The Decree-Law and its executive regulations also stipulate that you are entitled to an annual leave with full pay as follows:
- Thirty days for each year of your extended service.
- Two days per month in respect of any employee with more than six months and less than one year of service.
- Leave for parts of the last year of your service in case it is terminated before you use your annual leave balance.
Now my question is: do I have 22 days I can use? Can someone explain to me in detail?
Thank you!
2025/04/28
18
Can I sell branded replica watches online, not in a physical store? 0
Hello,
Can I sell branded replica watches online, on Facebook Marketplace, etc.?
Not in a physical store, just online.
2025/04/27
19

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعCan I cancel my house sale contract without extra fees after personal plans changed? 2
Dear Lawyers,
I signed a Form F with a buyer for the sale of my house as we were planning to leave the country. The contract was signed about a month ago, but the handover is not until August.
Due to personal circumstances changing, we are no longer leaving Dubai and would like to cancel Form F.
The Form F contract stipulates that we have to pay the buyer 10% of the purchase value. The real estate agent is now claiming that we also have to pay the buyer's real estate commission and the conveyancing fee.
Our understanding is that the 10% penalty is the only penalty. Which is correct, and what are the next steps to dispute this?
Also, is there any way to dispute the 10% itself under the law due to personal circumstances changing?
2024/07/12
604
How to know if an offer letter I received from a company in the UAE is legit? 2
I got an offer letter from Al-Haldin Gulf Construction & Petroleum LLC. Can you please advise about the company?
2024/03/18
260
Tenant always late with payments, hasn't renewed contract. What to do? 2
Hello,
I have a tenant who is always late with their payment. Their renewal was supposed to be last December 2023.
Currently, they have not signed any new contract, provided any new cheques, and have stayed for three months from December until now without paying rent.
Additionally, I just discovered that they have sublet the apartment with partitions, which is clearly stated as not allowed in the old contract.
Please let me know what should I do legally!
2024/03/14
489
How soon will I receive the cancellation paper from my previous employer? 1
Dear Concern,
How long will it take to receive the cancellation paper from my previous employer?
My last working day at my current company will be on April 7, 2024.
2024/03/16
304
Tenant received renewal notice, rejected proposed rent on renewal day. What next? 2
Hi,
We sent a renewal notice to our Dubai-based tenant 84 days before his contract renewal, with a 10% increase in rent.
The tenant neither agreed nor disagreed with the proposed rent and replied on the day of renewal that he wouldn't be paying the proposed rent.
Due to the argument, the landlord decided to reduce the rent, but the tenant has not yet renewed his contract. It has been 12 days since his contract expired.
Kindly suggest what could be done in this matter.
2024/03/12
304
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