أسئلة وأجوبة
أسئلة وأجوبة
8 متاح 8 • عرض الجميعFalse promises and hidden defects: Can you sue Dubai's top used car dealer?


2
Q: Dear Sir/Madam,
I purchased a car from Dubai's largest second-hand dealership with full faith in their claim, on their website, that all cars on sale are thoroughly inspected and free from any material defects.
Eleven months later, I decided to sell the car privately and received a matching offer.
However, I was unable to sell it despite passing the RTA test because I discovered that the car had undergone chassis repair, with evidence that such repairs took place before the car was sold to me.
The dealership must have been fully aware of these defects when they completed the RTA registration on my behalf.
I had no doubt that the car was defective as its VIN number did not return any history of accidents. I feel extremely disappointed and let down because the car is now worth 50k less.
Could you please advise me on my legal options?
Am I in a position to sue them for compensation?



2023/03/02
595
Can I cancel car purchase and get refund after the car failed RTA inspection?


4
Q: Hi.
I paid an advance of AED 5000 to purchase a car. The next day we met at RTA but the car failed the inspection test.
The seller also (verbally) committed to me to provide full-service history which he did not bring.
I now have too much doubt so I want to cancel the deal, but the seller is refusing to refund my money and saying he can have the identified problem fixed.
I do not trust him anymore. Can I get a refund?
I have his sms message confirming the advance payment.



2023/04/17
380
How can I get my car advance back after calling off the deal?


1
Q: Dear Sir/Madam,
I gave an advance to a seller to buy his car, but after giving the advance, several discussions took place.
Due to unforeseen circumstances, I called off the deal, and now the seller is not refunding my advance.



2023/05/07
289
If I win the fraud case against the car dealer, what's their liability for the loaned car?



2
Q: Dear Sir/Madam,
I bought a car a year ago, and during its first renewal, the test suggested that there was chassis damage and tampering with the airbags.
If I file a fraud case against the used car dealer, what happens after the judgment if it's in my favor?
The car is under a bank loan, and we have paid all the monthly payments on time. Will the used car dealer be liable for the complete value, or only the remaining cost of the car?




2024/04/01
141
I ordered a car and paid in full but delivery was delayed. Can I cancel the deal and get a refund?




0
Q: I bought a car from a dealer and paid all costs in cash. They promised to deliver the car within 2-3 days of receiving the full amount.
I paid and forwarded the proof of payment to them on Monday 14 October 2024. I do have a vehicle sales agreement benefiting only the dealer.
Today after begging for a follow-up, they informed me that the car will be delivered next week.
What is my legal position?
Can I cancel the deal and demand a return of my money?
Please revert





+5
2024/10/25
174
How to claim a refund for a flood-damaged car with a fake invoice and voided warranty?




1
Q: Hello,
I bought a second-hand 2023 car with a warranty valid until 2028 from the manufacturer. I purchased it 39 days ago from a dealership. The car was advertised as being in great condition and accident-free.
This week, I took it to the manufacturer for servicing and was informed that the car had been written off as a total loss due to flooding. They provided me with proof and a police report.
As a result, the warranty was void, and they refused to service the car or replace any parts. The primary reason we decided to buy this car was the warranty coverage.
We contacted the dealer to request a return of the car and a refund, as they had hidden such crucial information, but they refused. Now, we are forced to take legal action.
We have already filed a police report, but we need to know where to claim the money back—through the Ministry of Interior (MOI) or the Ministry of Economy (MOE)?
Additionally, the invoice was provided two weeks after purchase and contained the wrong chassis number, belonging to another car of the same model, with the same issue—a total loss due to flooding from an auction. Does this error void the invoice?





+1
2025/01/16
73
What can I do in case of odometer tampering, false ownership information, and a flood-damaged vehicle?


0
Q: What can I do in case of odometer tampering, false ownership information, and a flood-damaged vehicle?
What is the procedure for filing a fraud complaint about these issues?



2025/03/21
111
Bought a used car with a tampered odometer. What legal steps can I take now?




0
Q: Hello,
Two days ago, I bought a used car. But yesterday, I found out that there has been major tampering with the odometer.
I have all the necessary proof to provide. Where do I move forward from this?





2025/04/17
58
المدونة القانونية
2 متاح 2 • عرض الجميعContracts 101: Official Agreements to WhatsApp Messages 2
An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
2021/03/03
1166
القانون لا يحمي المحتالين 8
تطرَّق قانون العقوبات الإماراتي مثل سائر القوانين لجريمة الاحتيال بنص المادة 399 من قانون العقوبات الاتحادي، حيث نص بأنه يعاقب بالحبس أو بالغرامة كل من توصل إلى الاستيلاء لنفسه أو لغيره على مال منقول أو سند أو توقيع هذا السند أو إلى إلغائه أو إتلافه أو تعديله، وذلك بالاستعانة بطريقة احتيالية أو باتخاذ اسم كاذب أو صفة غير صحيحة متى كان من شأن ذلك خداع المجني عليه وحمله على التسليم. فجريمة الاحتيال تتطلب وجود الركن المادي بالاستيلاء على مال الغير، والركن المعنوي المتمثل بالمناورات الاحتيالية.
2023/04/19
657
قوانين وتشريعات
6 متاح 6 • عرض الجميعFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9967
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
1985/12/15
148578
Federal Law No. (10) of 1992 On Evidence in Civil and Commercial Transactions 14
The provisions of this law On Evidence in Civil and Commercial Transactions (Law of Evidence) govern evidence in civil and commercial disputes in the UAE.
1992/01/15
19140
Federal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
1992/02/24
75411
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
625
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
2007/03/29
225

إجابة أخرى من
لا توجد إجابات
عرض الجميعCanceling my MoU and getting my deposit back due to a low bank valuation and overpriced property 1
Hi,
I wanted to purchase a 2-bedroom apartment in JVC Dubai. I gave a 10% security deposit cheque to the seller. The price mentioned in the MoU is very high compared to other similar apartments in the same building.
The bank’s valuation also came in very low. Since the valuation is much lower, how can I terminate the MoU and get my cheque back? The MoU ends on 1st October 2024.
One of the articles in the MoU states:
In the event that the Buyer fails to make the payments as agreed or fails to complete the transfer on the agreed date due to his own acts or omissions, the Seller has the right to terminate this agreement and retain the deposit, provided that the termination is due to a violation of the agreed terms, unless both parties agree amicably to different dates.
I need help urgently.
2024/09/16
310
Absent repeatedly due to salary delays. Can the company terminate them without EOSB? 1
Dear Sir/Madam,
There is an employee who has been absent repeatedly. However, the company is not paying salaries on time, with regular delays in salary payments.
Can the company terminate the employee without end-of-service or notice period compensation if the employee cites occasional salary delays as the reason for their absences?
2024/06/04
194
If staff did not come back from vacation, after how long can we terminate him/her? 3
If staff did not come back from vacation, after how long can we terminate him/her?
2024/05/09
896
I was married in Abu Dhabi last year at the family court, is my marriage certificate valid in the US? 0
I was married in Abu Dhabi last year at the family court, is my marriage certificate valid in the US?
2024/01/26
609
How is the probation period calculated exactly from the date of signing the contract? 0
Regarding the probation period, when is the deadline for an employer to terminate me if the DOJ anniversary is Friday 2nd Feb?
Will the six-month period end at midnight on the 1st, therefore completing six months, or can the employer still terminate on the 2nd?
Appreciate any guidance provided.
2024/01/26
1493

إجابة أخرى من
لا توجد إجابات
عرض الجميعIs there hope for bail in a 25-year sentence for a minor drug charge? 1
Dear Lawyers,
My brother was sentenced to 25 years in jail for a minor drug case (1 gram) on October 24, 2024. Can he get bail?
What will happen next, and what can I do to help him get released?
Kindly advise!
2024/11/12
205
If you had a case for defaulting on a loan and resolved it, how to clear it from the database? 0
Hello,
I have a question.
My husband had a loan 15 years ago, he had difficulty paying this loan, and the bank opened a case, which was solved, and he paid the full loan.
He is still in Dubai and has a good work position.
How is it possible to remove the solved bank case from the database to have the possibility of getting the credit card and loan?
Thank you.
2024/09/16
114
How can I inform authorities I signed a police statement I didn't understand? 1
Good Day,
As someone unfamiliar with local laws and a non-Arabic speaker, the police took my statement but did not provide a translation and told me to sign. I have no idea what they wrote or presented in the case.
The case is now with the Public Prosecution. What should I do to ensure the authorities are aware of this?
2024/09/05
118
Can I bail my husband out if I'm a visitor and provide my passport? 1
Dear Lawyers,
My husband is under investigation, and I want to get him bailed out from detention.
However, I am a visitor. Can I get him bail by providing my passport?
2024/08/29
140
How can I file for divorce in the UAE as an Indian Christian with a son, and ensure custody? 1
Hi, good morning,
I’m an Indian residing in the UAE and want to apply for a divorce. My husband and I have been living separately for more than 3 years, and he has been living in India since our separation.
We are both Indians and Christians (non-Muslims). We have a son who is 8 years old now. Can you please let me know the divorce procedure if we want to proceed in the UAE, both with and without mutual consent?
Additionally, please advise on how to proceed with custody, as my son currently resides with me.
Thank you!
2024/08/28
183
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