س: السادة المحترمون، اشتريت سيارة مستعملة من بائع هندي. وفي وقت البيع، قال إنها بحالة ممتازة من الداخل والخارج، وفي حالة ميكانيكية ممتازة. اجتازت السيارة فحص هيئة الطرق والمواصلات، لذا وثقنا به. وبعد ثلاثة أيام، تعطلت السيارة أثناء القيادة. أخذنا السيارة إلى ميكانيكي واكتشف وجود أعطال ميكانيكية تكلفتها 11000 درهم. كان أحد هذه الأعطال في نظام الفرامل مع نقص سائل الفرامل وحاجة الوسادات إلى الاستبدال. نحن مستاؤون لأن الرجل أخبرنا أن السيارة بحالة ميكانيكية ممتازة وأيضًا لأنه كان يمكن أن نتعرض لأذى نتيجة قيادة سيارة بفرامل معطلة. هل هناك أي شيء يمكننا فعبه بشأن هذا الموقف؟ نأمل أن تجيبوا قريبًا!

Q: I bought a used car yesterday for 80k and on the classified, he stated that the car model was 2014 but after the testing reports came out it stated 2013. The guy was shady overall and even took the car to a testing center without our supervision in an unknown place, far from where we first saw the car. Asked to return the vehicle and get a refund and he declined and said he can't take it back once bought. What do I do?

Q: Hi. I paid an advance of AED 5000 to purchase a car. The next day we met at RTA but the car failed the inspection test. The seller also (verbally) committed to me to provide full-service history which he did not bring. I now have too much doubt so I want to cancel the deal, but the seller is refusing to refund my money and saying he can have the identified problem fixed. I do not trust him anymore. Can I get a refund? I have his sms message confirming the advance payment.

Q: My wife and I went and saw a car at a dealership in the Sharjah car market. The dealer claimed the car had a very minor accident. We asked for some scratches to be fixed as a condition to buy, and he agreed. We paid 1000 dirhams and signed. later, he asked for another 4000. I transferred another 4000 online to him, so in total I paid 5000 Dirham, and sent him a note about the expectations, and he responded back with “agreed” on Whatsapp. A few days later he said the car is ready. We went but none of what we agreed on was done. He asked us to come back again on Monday. On my request, he sent this note on Whatsapp and agreed to refund the deposit on Monday if the car was still not ready. On Monday the car wasn't ready. I asked for my refund as he agreed before but he refused. I asked for a receipt of my 4000 payments. He forged the document and added a note about the 4000 on the document that I already signed, to make that a non-refundable! Later I found the car also had a major accident and he distracted us.

Q: Hi, I made a deal to sell my car and upon inspection, the buyer paid the deposit to purchase and has applied for a loan using my car's chassis number. I don’t want to sell the car as I have changed my decision. I will return the deposit he paid. What is the best way to respond to him?

Q: Dear Sir/Madam, I bought a car in an Emirates auction 3 months ago. The car papers were not passed/cleared when the car was delivered to me, so I cannot drive the car. I am unable to resell the car. The Emirates Auction office is not providing a meeting. I am unable to export the car and I can't do anything. What is the procedure to raise a petition for the refund of the money?

Q: Dear Sir/Madam, I bought a car a year ago, and during its first renewal, the test suggested that there was chassis damage and tampering with the airbags. If I file a fraud case against the used car dealer, what happens after the judgment if it's in my favor? The car is under a bank loan, and we have paid all the monthly payments on time. Will the used car dealer be liable for the complete value, or only the remaining cost of the car?

Q: Hi everyone, I have recently purchased a car from a garage in the UAE. The seller gave me a carfax report which provided no indication of any issues. However, I have now come to find that the car was reported stolen in another country. I am aware of Articles 534 & 543 of the Civil Transactions Law, however, I would like to know what I should do next, and if there are any particular documents I will need from the seller before I raise the issue with him.

Q: Dear Lawyers, We bought a new car at a dealership but changed our minds for various reasons. When we purchased it, we signed a 14-day right to withdraw, which we now want to exercise. The dealer claims that we have to reimburse them for the loss of value since they have to buy it back from us (we've had it for a week and driven approximately 20 km, basically just back from the dealer). We see this as canceling our contract, not a buy-back situation. Are we in the right, and what should we do?

مع بدء تطبيق الإجراءات الجديدة ذات الصلة بإصدار التوكيل عن بُعد في دولة الإمارات، بعد أن كان من الضروري مثول الموكل بشخصه أمام كاتب العدل لإثبات هويته ورغبته في إصدار التوكيل، نقدم لكم هذا المقال المُوجز لبيان الخطوات التي يجب عليك اتباعها لإصدار التوكيل.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

The provisions of this law On Evidence in Civil and Commercial Transactions (Law of Evidence) govern evidence in civil and commercial disputes in the UAE.

The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.