Questions & Answers
Is there a timeframe for a refund after canceling the rental contract before moving in?
Dear Questioner,
I signed a rental contract. Two days later, my circumstances changed, requiring me to cancel the contract. This was still 15 days before the move-in date. I had not received the keys, and the flat was not yet ready.
Unfortunately, the agent insisted that the first payment be made by direct transfer, not a cheque. Since I canceled, they have emailed to acknowledge the cancellation, but I haven't heard anything since.
There is a two-month penalty written into the contract, so I am waiting for the returned cheques and the rest of the rent (minus the two-month penalty) to be returned.
Is there a mandatory timeframe for this to be completed?
Three weeks have passed since their acknowledgment.
Thanks in advance!
Greetings,
You can give them a legal notice to return the check within three days. If they do not return the amount, you can sue them.
For further inquiries about your topic, you can reach our office or contact us on WhatsApp at [-------] or email at [-------] for further assistance.
Since they already acknowledged the cancelation, they should complete the procedures within a short span of time.
So from the explanation above, it's clear that there is a delay on their part.
Either you may negotiate with them to speed up the process or you may send them a legal notice to complete the further procedures within a fixed date.
If you need further clarification, kindly share your WhatsApp number.
Dear Questioner,
Thanks for your enquiry!
Regarding the above, we would like to inform you that, according to the Civil Transactions Law, if the contract is cancelled by mutual consent, the parties shall be bound to return to each other what they have received under the contract.
In your case, since the contract was cancelled by mutual consent, the landlord is obliged to return the cheques and the rent amount to you.
However, there is no specific time frame mentioned in the law for the return of the cheques and the rent amount.
It is advisable to follow up with the landlord or the agent to expedite the process.
If they fail to return the cheques and the rent amount within a reasonable time, you may file a complaint with the relevant authorities or seek legal assistance to enforce your rights.
Kindly do not hesitate to contact us at [-------] for further guidance.
Greetings,
There is no set deadline for receiving your rent and security deposit back after canceling a rental agreement. However, it's reasonable to expect to get your money back within a few weeks.
If it's been three weeks since the cancellation was confirmed and you still haven't received your funds, it's a good idea to check in with the agent or landlord to see what's going on.
If they are being uncooperative, you may need to consider seeking legal help or taking further steps to ensure you get your money back.
Reviewing the terms of your rental agreement and familiarizing yourself with local laws can help you understand your rights in this situation.
You could also reach out to a tenant rights organization for support.
