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Do we need a license to operate an e-commerce platform in the UAE?

Dear Sir/Madam,

1. Do we need a license to operate an e-commerce platform in the UAE?

2. Does e-commerce business in the UAE allow platform aggregators to collect money and keep it in an escrow account on behalf of the seller?

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MBC Legal Consultants
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23 May 2024, 08:57

Hello,

I'm Sakina Dickenwala from MBC Legal.

23 May 2024, 08:57

Thank you for your inquiry!

23 May 2024, 09:00

Yes, a license is required to conduct e-commerce activities in the UAE. The Department of Economic Development (DED) in the respective emirate issues this license.

The type of license depends on the nature of the e-commerce business, such as a commercial license for selling physical goods or a professional license for offering online services.

Yes, e-commerce businesses in the UAE can use platform aggregators to collect payments and hold them in an escrow account on behalf of the seller.

Funds in the escrow account must be released to the seller within a specified timeframe, typically upon delivery of goods or completion of services.

23 May 2024, 09:00

We can have a quick call to discuss further. I am available on phone at [-------] and email at [-------].

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Lex Resolvo Consultancy
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23 May 2024, 09:06

Dear Questioner,

We can assist you in getting an e-commerce license at the lowest price.

Regarding your query about the e-commerce business in the UAE allowing platform aggregators to collect money and keep it in an escrow account on behalf of the seller, we need more clarification about your business and its cycle.

We are a registered corporate service provider for the mainland and all free zones in the UAE.

We help clients who are interested in starting their business in the UAE without professional or hidden fees.

If you would like to obtain a free legal consultation on advising you which license you should obtain, you can contact us through WhatsApp.

29 May 2024, 17:42

Please advise your phone number to enable us contact you.

30 May 2024, 03:20

[--------]

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Ibrahim Al Banna Advocates & Legal Consultants
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23 May 2024, 10:14

Dear Questioner,

Thank you for reaching out with your questions regarding the requirements for operating an e-commerce platform in the UAE.

- E-commerce License:

Yes, you do need a license to perform e-commerce activities in the UAE. The specific type of license depends on the nature of your business and where you plan to operate.

For instance, you may need a mainland e-commerce license issued by the Department of Economic Development (DED) or a free zone e-commerce license if you are operating within a designated free zone.

- Escrow Accounts for Platform Aggregators:

E-commerce businesses in the UAE can allow platform aggregators to collect payments on behalf of sellers and hold them in an escrow account.

However, this requires compliance with specific regulations set by the UAE Central Bank and other relevant authorities.

It is essential to ensure that your business model adheres to these legal requirements to avoid any legal complications.

I would be happy to assist you with the detailed steps and legal advice necessary to establish and operate your e-commerce platform in compliance with UAE laws.

Please feel free to reach out to me through WhatsApp or phone at [------], or email me at [------] to discuss your needs further.

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Nasser Yousuf AlKhamis Advocates & Legal Consultants
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23 May 2024, 17:56

Yes, you need ecommerce license to sell goods through platform or social media.

Please contact me at [------] for detailed discussion and assistance.

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Hend Humaid Alnuaimi Advocates & Legal Consultants
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5 Jun 2024, 10:28

Dear Questioner,

In the United Arab Emirates (UAE), to operate an e-commerce platform, you typically do not need a specific license for e-commerce activities.

However, there are certain regulations and requirements that businesses engaging in e-commerce must comply with.

These may include obtaining a trade license from the Department of Economic Development in the respective emirate where the business is based, registering with the Federal Tax Authority for Value Added Tax (VAT) if applicable, and ensuring compliance with consumer protection laws.

It is essential to consult with legal advisors or relevant authorities in the UAE to understand the specific licensing requirements based on the nature of your e-commerce business and the products or services you intend to offer.

- Does E-Commerce business in UAE allow the Platform Aggregators to collect money and keep it in an Escrow Account on behalf of the seller?

In the UAE, e-commerce businesses can utilize platform aggregators to collect payments on behalf of sellers and hold these funds in escrow accounts.

This practice is common in various e-commerce platforms and marketplaces where intermediaries facilitate transactions between buyers and sellers.

Platform aggregators act as intermediaries by collecting payments from customers, holding these funds securely in escrow accounts, and releasing them to sellers once certain conditions are met, such as successful delivery of goods or services.

This mechanism helps build trust between buyers and sellers by ensuring that payments are only released when transactions are completed satisfactorily.

E-commerce businesses operating in the UAE should adhere to relevant regulations governing financial transactions, data security, and consumer protection when utilizing platform aggregators for payment collection and escrow services.

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