Questions & Answers
Does the debit card transaction not require any OTP authorization?
Does the debit card transaction not require any OTP authorization?
What is the threshold for transactions?
For high value say above AED 1000, there must be OTP, right?
What do UAE government rules say?
The bank is not supporting the fraudulent transaction of AED 15000 (debit card) reported and simply buying the time.
I want to take legal action and would like to know what type of case can be filed and under which clause.
Dear Client,
Thanks for your question, I hope you are doing well. I will definitely assist you in this matter.
Banks in the UAE are mandated to safeguard customer funds and prevent unauthorized transactions, typically requiring authentication like OTPs for debit card transactions.
If you suspect fraudulent activity, report it to your bank immediately, providing evidence, and escalate the issue if unsatisfied with their response, including seeking guidance from regulatory authorities or legal counsel.
For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will definitely be happy to help you.
Thanks and Regards
ABDUL WAHIED
