Questions & Answers
علاج التحليل الكهربائي تسبب في ظهور بقع جلدية شديدة، هل يمكنني استرداد ما دفعت؟
سيدي/سيدتي،
أصبت ببقع جلدية شديدة بعد جلسة تحليل كهربائي مدتها 45 دقيقة. دفعت 6000 درهم إماراتي مقابل 15 ساعة من العلاج، لكنني استخدمت 45 دقيقة فقط.
لقد تلقيت شهادة مهنية تفيد بأنني غير مناسب لمواصلة العلاج، لكن الشركة لا تعيد الأموال أو تحولها.
Dear Client,
Thanks for your question! I hope you are doing well. I will definitely assist you in this matter.
If you developed severe skin spots after just one 45-minute electrolysis session and received a professional certificate stating that you're not suitable for further treatment, you may have a valid case for a refund or transferring the unused portion of your payment.
First, communicate your concerns to the company in writing, providing all relevant documentation. If they still refuse to cooperate, consider filing a complaint with the UAE Consumer Protection.
For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will definitely be happy to help you.
Thanks & Regards,
ABDUL WAHIED