Q: As per our company policy, all employees are entitled to a two-way ticket every year. I have claimed all my tickets till 2021. Now I am eligible for my 2022 ticket but I have resigned and my last working day will be 25th December. I am definitely getting a ticket to my home country but am I entitled to a two-way ticket since I am also eligible for the 2022 ticket claim? Please advise.

Q: I have a question about the repatriation ticket and costs. As per the Labor Law, the employee is entitled to an air ticket. But our company has put another line that I will get this benefit only if I leave the country and don't stay in the UAE. Can this be enforced? "Repatriation Cargo Note: Please note that you will NOT be eligible for Repatriation Benefits, if you transfer your employment visa or if you shift jobs in the UAE or continue to stay in the country post cancellation of your employment visa. You need to secure approval on your repatriation cargo, and avail it within three (3) months from the last date of service. Repatriation Tickets The value of repatriation tickets which is 50% of your annual airfare for you will be added to your Final Settlement payment as per policy. Note: Please note that you will NOT be eligible for Repatriation Benefits, if you transfer your employment visa or if you shift jobs in the UAE or continue to stay in the country post cancellation of your employment visa."

Q: I have sent a parcel through a sea cargo service company from the UAE to India. My parcel has not been delivered yet. The booking date is 10-12-2020 and until now, 14-04-2021, the parcel is not delivered, almost 5 months. The cargo agency is not giving the date of delivery and saying that the parcel is in the Indian port (Mumbai). The same will be cleared from the Customs of India then delivered. Kindly advise how to solve the issue. Is it possible to make a complaint in the UAE?

Q: Good afternoon, A forwarder on a Free on Board (FOB) basis is not sharing a copy of the Bill of Lading (BL) and exit point with us despite multiple follow-ups. What can we do about this? We need this copy for audit purposes. Thank you!

The provisions of this Decree-Law, known as "New UAE Labor Law", govern labour relations in the private sector of the United Arab Emirates. The New Labor Law repeals the previous UAE Labor Law (Federal Law No. (8) of 1980).

The provisions of this Law, known as "UAE Labour Law", govern the relationship between employers and employees and other labour matters in the United Arab Emirates. There are special labour related regulations applicable in some of the free zones in the UAE.

This Decree sets the rules and conditions for the termination of fixed-term (limited) or unlimited (not term-bound) employment contract between employer and worker in the United Arab Emirates.

The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.