Q: Hi Sir, I have a concern regarding the issue with a collection agent for RAK Bank. I didn't pay my credit card debts for several months due to some family financial matter. Now, I am in trouble and put in a warning by the management for termination, because of the collection agent who keeps on sending emails to the company's email addresses on our website. He is harassing me also and affecting my emotions, mental health and credibility in the company. I have informed him that I can provide a payment by next month, but he keeps on insisting to pay on 28 and sending to the company's email address. What should I do?

Q: I have bank liabilities overdue, and due to a medical issue, I was unable to go back to the UAE.

Q: Hi, I'm not in the UAE anymore and I want to have an idea on what charges I am facing regarding debts so that I can contact the bank and hire a lawyer to settle things for me. Thanks

Q: I have a credit card with 7,000/ limit and now the total overdue is 8400/. Last 6 months I was partly paying my minimum due and constantly in contact with the bank. I even asked for a payment plan with a fixed amount to be paid monthly. Today a representative called me and screamed at me and even commented about my family. I want to make a complaint against her and for her to apologize to me. Please help me.

With the introduction of the new procedures for obtaining a power of attorney (POA) remotely in the UAE, after it was mandatory to appear in person in front of the notary public as a global rule to ensure the identity and intention of the person requesting a POA, we put between your hands this brief guide for how you get it done.