Q: We have an issue with an unreturned cheque back on our 2019 to 2020 contract (RESIDENCE FLAT CONTRACT). We deposited a cheque to the landlord for the last quarter payment, but instead of this, we settled to pay by cash and they told us that they will return the cheque to us (we have the receipt). Until the contract end, we were expecting that everything went fair and well. We renewed for another year this same contract (July 2020-July 2021) until the end and terminated this last contract last July. We settled everything and even received our deposit. Unfortunately, on September 6, 2021, they filed a complaint at the police station regarding this cheque. We went to their office and told us that it is their mistake. their legal told us to go to police station to pay AED1,050 to cancel this report. We don't know if this is to cancel the case. Any advice, we want to clear our name from this case. We want a refund, we want to clear our name and receive our cheque back.

Q: I gave my credit card to the waiter to pay the bill in the restaurant, after that I also added some tips by hand to the same receipt. When I left the restaurant, I received a message from the bank that I have been billed for triple of the amount of the initial bill. What should I do? Should I go back to my bank and ask them to investigate, or should I contact the management of this restaurant?

Q: Hi, I worked in Dubai for 3- 4 months during 2013 but left the job and left for India. My bank account was open at that time and one of my colleagues started to use my credit card after I left Dubai without my knowledge. He added his account to the beneficiary and done some transactions. I used to get some emails from this bank and thought these were some spam or marketing emails and did not give much attention. But recently, I checked one of the mail and found that my credit is being used, having outstanding amount around AED 12,000. I then checked my old emails and found that these are done by the colleague in that company. I don't know what should I do. This is a clear forgery act done by this guy in my name. I need take some action for this. Please advise. Thanks and regards.