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Dubai, UAE

Can I ask for refund of booking amount if the agent changed the rent amount?

Hi Sir,

I am R.K.B.

I got in contact with a real estate agent and he showed me a room in a building and asked for 1000 Dhs as a booking amount. He never informed me that the amount is non-refundable.

We deposited the amount and once the room was fine, he increased the yearly contract amount since it was not a good deal we informed him. He said it cannot be refunded and the cash will be gone.

I tried to contact them but now they're not answering. The agent told me that he is from [------ Real Estate].

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Laila Hamza Al Mulla Advocates and Legal Consultants
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4 Jan 2023, 06:01

You can file a complaint against him provided that you are sure that you have not signed the non-refund clause.

4 Jan 2023, 06:08

Ya I didn’t sign any contract with him.

4 Jan 2023, 06:10

He is informing if a get a new tenant in place of you

4 Jan 2023, 06:10

You can file a complaint for a refund

4 Jan 2023, 06:11

How it can be done sir

4 Jan 2023, 06:11

But he didn’t give any receipts and I have only the deposit slip.

4 Jan 2023, 07:30

Can you help me out with this?

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