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ما الذي يجب فعله عند رفض الفاتورة المقدمة بعد إخلاء الشقة؟

إلى من يهمه الأمر،

لقد واجهت مؤخرًا مشكلة مع وكيلنا عندما أخلينا العقار. استأجرنا العقار لمدة عامين ودفعنا ​​وديعة التأمين. لقد انتقلنا من المكان لأن الوكيل قام بزيادة الإيجار بأكثر من مؤشر مؤسسة التنظيم العقاري.

لقد مر الآن ما يقرب من شهر ولم نتلق مبلغ التأمين بعد. أعطانا الوكيل الفاتورة التي تتضمن؛ صيانة تكييف الشقة، وتوريد واستبدال سخان المياه بالأنابيب (أعمال السباكة).

جميع التكاليف الأخرى لا بأس بها مثل إعادة الطلاء واستبدال المفصلات. لكن الأولين غير مقبولين من وجهة نظري.

هل يُسمح لنا بتسجيل نزاع مع المالك، إذا لم يعيد الوكيل مبلغ التأمين، فهل يجب علينا تقديم شكوى؟

نحتاج إلى مشورة خبير رجاءً.

شكرًا لك وتحياتي،

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Laila Hamza Al Mulla Advocates and Legal Consultants
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13 Oct 2022, 04:33

Dear questioner,

It is not legal to add extra rent which is more than the RERA calculator.

You must not evict the apartment.

If you got a consultation before you leave, we would advise you to stay in, and the landlord can't do any procedures.

13 Oct 2022, 04:34

Now check your service charge. It must be according to your contract.

13 Oct 2022, 05:08

Hi Khaled,

Thank you for your reply!

Yeah, we left because I have kids and we know that taking things into legal may take time and a lot of hassle in life.

So we just left and now, the agent is delaying the security deposit refund and giving us, which I think, an invoice that is coming from a supplier that has not even properly put the correct room number in the invoice.

And the agent is using that to just wipe out the value of the security deposit.

13 Oct 2022, 05:28

There are no troubles if you stayed there; it is OK.

Now, if he refuses to pay the deposit amount, you can file a case to collect it.

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Khalifa Bin Huwaidan Advocates & Legal Consultants
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13 Oct 2022, 04:55

Dear questioner,

We suggest you read your tenancy agreement firsthand and focus on any clauses regarding the details of the security deposit.

Article 20 of Law No. 26 of 2007 sets forth that the landlord must refund the security deposit to the tenant upon the tenant's vacancy of the unit.

A deposit is to be withheld by the landlord in the event that the tenant has damaged the property or part of the property, failed to pay rent, loss of keys, or repairs that are not usual wear and tear.

However, the landlord may not use the security deposit to repair something not resulting from the fault of the tenant.

You may submit a formal complaint to the Dubai Rental Dispute Centre (RDC) of the Real Estate Regulatory Agency (RERA).

The arbitration will first try and solve the issue within 15 days but if that fails, then you will have to file a lawsuit against the landlord. The fees for the formal complaint are 3.5% of the property's yearly rent.

You may serve them with a legal letter/notice before filing a lawsuit to avoid unnecessary expenses and save time, then rely on the lawsuit as a last option.

Should you have any further questions, don't hesitate to contact us or book a consultation meeting.

Regards,

KHA Advocates

13 Oct 2022, 05:09

Thank you Khalifa for the detailed response!

I will be checking on this with the agent and will get back to you.

13 Oct 2022, 05:15

Dear Sir,

You are welcome. We are at your service and will be waiting.

You may also contact us via Business WhatsApp and/or email as provided on our page.

Kind Regards.

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