Questions & Answers
How can a freelance tour guide claim the pending dues from a travel agency?
Dear sir/madam,
I was a licensed tour guide in Dubai from 2019 until the beginning of 2020. I was working as a freelance tour guide and was pregnant, then the pandemic hit.
The travel agency I work with did not pay me. They always promise to make their payment but did not happen. I kept my follow-up until now.
This travel agency is still running and had a good business run when Expo 2020 opened and Dubai is open for tourists. Until now they are not paying what they owe. What shall I do?

Dear questioner,
You should proceed with a complaint in the labor office and request your payment details and dues.
In case you did not reach any settlement with the company, please WhatsApp or call us.

Dear questioner,
You can register a complaint with the Ministry of Human Resources and claim your dues.

